At a Glance
- Tasks: Guide and inspire clients in a luxury showroom while managing enquiries and sample requests.
- Company: Join ARTE, a leader in high-quality luxury wallcoverings.
- Benefits: Competitive salary, full training, and a creative work environment.
- Other info: Full product training provided; opportunity to grow in the luxury sector.
- Why this job: Be part of a dynamic team in a stylish setting, perfect for design enthusiasts.
- Qualifications: Computer literate, reliable, and a good team player.
The predicted salary is between 22050 - 26950 £ per year.
ARTE, an internationally recognised and highly regarded leader in its field, namely high quality, luxury, textured wallcoverings suitable for both residential and contract use, has an exciting opportunity for a Showroom Assistant to join our team in the showroom at the Design Centre Chelsea Harbour, London.
The Role
- Full time permanent position Monday to Friday 9:30am til 5:30pm.
- A key focus of the role will be to confidently guide and inspire clients in the showroom, offering creative scheme support alongside strong technical and product knowledge across our full range of collections, while ensuring every visit is accurately recorded on the CRM.
- In addition you will be assisting processing sample requests promptly and accurately one day a week.
- Attention to detail is essential to ensure all requests are completed correctly.
- You will be monitoring the showroom inbox and ensuring that all phone and email enquiries are answered promptly.
- You will help manage, support and nurture Showroom accounts.
- You will also be supporting the wider team with additional enquiries and requests.
- You will need to be organised and be willing to help keep the showroom clean, tidy and presentable at all times
- Full product and system training will be provided.
- The Person
- You must be computer literate.
- You must be well presented, a good team player and willing to help others.
- You must be reliable, punctual and have good time keeping.
- A passion for design and working within the luxury sector is desirable but not essential.
- You will be reporting to the Showroom Manager.
The successful candidate will receive full product training as well as a competitive salary based on experience.
To apply, please send a cover letter explaining why you would like to apply for this role together with your CV by e-mail to Holly. Vale@arte-international. com
Showroomassistent in City of London employer: Artewalls
ARTE is an exceptional employer, offering a vibrant work culture in the heart of London’s Design Centre Chelsea Harbour. As a Showroom Assistant, you will benefit from comprehensive training and development opportunities while working alongside a passionate team dedicated to delivering high-quality luxury products. With a focus on creativity and client engagement, ARTE fosters an inspiring environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Showroomassistent in City of London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Artewalls. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Artewalls before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Showroomassistent in City of London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Artewalls:Your cover letter is your chance to shine! Tell us why you want to work at Artewalls specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Artewalls!
How to prepare for a job interview at Artewalls
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
