At a Glance
- Tasks: Ensure guest comfort and safety while maintaining venue standards during overnight shifts.
- Company: Pelham House, a stunning wedding and events venue in historic Lewes.
- Benefits: Join a passionate team and enjoy a varied role with memorable experiences.
- Other info: Seasonal work with potential for extra hours during busy periods.
- Why this job: Be the overnight ambassador creating unforgettable moments for guests.
- Qualifications: Reliable, detail-oriented, and excellent communication skills required.
The predicted salary is between 11.7 - 14.3 £ per hour.
Pelham House Weddings & Events | Lewes Town Centre
Are you a friendly, reliable and professional individual who enjoys working independently and takes pride in creating a safe and welcoming environment?
Pelham House, one of Sussex's most beautiful exclusive-use wedding and events venues, is looking for a Night Host to join our team.
Set in the heart of historic Lewes, this exciting role is perfect for someone who enjoys a varied position combining guest service, security, venue presentation and operational support.
As the overnight ambassador for Pelham House, you will play a vital role in ensuring the comfort and safety of our guests while maintaining the high standards for which our venue is known.
- Guest Experience
- Providing a warm, professional and welcoming presence throughout the night.
- Assisting with late check-ins and guest enquiries.
- Responding promptly to ad hoc guest requests.
- Helping ensure guests are considerate of our neighbours and surrounding community.
- What You'll Be Doing
- Conducting regular and thorough security patrols of the venue, including our 29 guest bedrooms and public areas.
- Monitoring CCTV systems and ensuring all access points are secure.
- Managing the arrival and departure of guests and vehicles when required.
- Identifying and addressing any concerns relating to security, safety or noise.
- Venue Presentation
- Maintaining the cleanliness and presentation of public areas, including reception, lounges and bar spaces.
- Completing cleaning and maintenance checklists to ensure the venue is ready for the morning team.
- Reporting maintenance concerns promptly and accurately.
- Operational Support
- Assisting with event and breakfast setup for the following day.
- Providing practical support to the Front of House Team if required
- Supporting general venue preparation and room setup activities.
- Completing night audit and administrative tasks as required.
- Emergency Response
- Acting as the first responder for fire alarms, maintenance issues and medical incidents.
- Following emergency procedures confidently and effectively.
- Ensuring the safety and wellbeing of guests and colleagues at all times.
What We're Looking For
- Reliability & Trustworthiness
- Strong attention to detail and a dependable approach to work.
- Comfortable working independently and taking ownership of the venue overnight.
- A calm and professional manner under pressure.
- Excellent Communication Skills
- Friendly, approachable and confident when interacting with guests, suppliers and colleagues.
- Able to communicate effectively in person, over the phone and at the venue entrance.
- Flexibility & Initiative
- Comfortable managing a variety of tasks and priorities throughout the shift.
- Able to balance guest service responsibilities with security and operational duties.
- Happy working alone during overnight hours.
- Physical Capability
- Able to remain active throughout the shift, including walking the property regularly and carrying out light lifting when required.
Why Join Pelham House?
- Work in a stunning Grade II listed venue in the heart of Lewes.
- Be part of a passionate and growing weddings and events team.
- Enjoy a varied role where no two nights are the same.
- Play an important part in creating memorable experiences for our guests.
If you're a motivated and dependable individual who enjoys delivering exceptional service and takes pride in maintaining a safe and welcoming environment, we'd love to hear from you.
- Please note, this work is seasonal. You may be required to work additional hours during busier times which can then be taken back during the quieter periods
- #J-18808-Ljbffr
Night Host in Lewes employer: Artemis
Artemis is an exceptional employer located in the picturesque Hulme Walfield, offering a vibrant work culture that values creativity and collaboration. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth within the dynamic events industry. With a focus on delivering memorable experiences, Artemis fosters a supportive environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Night Host in Lewes
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Artemis are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Night Host in Lewes
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Artemis.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Artemis. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Artemis
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
