At a Glance
- Tasks: Ensure guest safety, provide excellent service, and maintain a welcoming environment overnight.
- Company: Pelham House, a stunning wedding and events venue in Lewes.
- Benefits: Competitive pay, flexible hours, and a vibrant work atmosphere.
- Other info: Seasonal role with opportunities for extra hours during busy times.
- Why this job: Join a friendly team and make a difference in guests' experiences.
- Qualifications: Reliability, good communication skills, and ability to work independently.
The predicted salary is between 22000 - 26000 € per year.
Pelham House in Lewes is looking for a friendly and professional Night Host/ Porter to join our team in our Wedding & Events venue in the town centre of Lewes. Overseeing the safety and security of the whole premises overnight including our guests in our 29 Bedrooms. We are looking for a candidate to contribute to a welcoming environment in an amazing setting.
Key responsibilities
- Security: conducting regular, methodical security checks of the premises, ensuring building is secure, monitoring CCTV systems, monitoring the entry and exit of people and vehicles, and ensuring safety by identifying and addressing any issues with noise.
- Guest Service: providing a welcoming presence for guests, managing front reception areas, assisting guests with late check-ins, and handling additional ad-hoc requests.
- Maintenance & cleanliness: tidying public areas (lobby, bar) and completing checklists to ensure the venue is presentable for morning staff.
- Emergency response: acting as the primary responder for fire alarms, maintenance faults, or medical incidents, and knowing evacuation procedures.
- Operational support: preparing for the next day by setting up breakfast/wedding tables, polishing cutlery/crockery, and general table set-up.
Other skills & requirements
- Vigilance & reliability: high level of trust, dependability, and attention to detail for solo working; this is a night shift.
- Physical stamina: ability to walk, stand, and perform some light lifting during night hours.
- Communication: professional demeanor when communicating with guests and other team members, either in person, via phone, or by the front gate.
- Versatility: capable of multi-tasking between guest requests and security checks, and must be comfortable working alone.
Please note this work is seasonal so additional working hours would be expected during busier periods with time taken back during quieter periods.
Night Door Host/ Porter 40 hours in Lewes employer: Artemis Venue Services
Pelham House in Lewes offers a unique opportunity for individuals seeking meaningful employment as a Night Host/Porter in a vibrant wedding and events venue. With a strong emphasis on guest service and safety, employees benefit from a supportive work culture that values professionalism and teamwork, alongside opportunities for personal growth in a picturesque town centre setting. The seasonal nature of the role allows for flexibility in working hours, making it an ideal choice for those looking to balance work with other commitments.
StudySmarter Expert Advice🤫
We think this is how you could land Night Door Host/ Porter 40 hours in Lewes
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Pelham House and familiarise yourself with the layout. This will not only help you feel more confident but also show the hiring team that you're genuinely interested in the role.
✨Tip Number 2
Practice your guest service skills! Think of scenarios where you might need to assist guests during late check-ins or handle requests. Role-playing these situations with a friend can help you articulate your approach during the interview.
✨Tip Number 3
Show off your vigilance! Be ready to discuss how you've handled security or emergency situations in the past. Highlighting your attention to detail and reliability will make you stand out as a candidate who can be trusted during night shifts.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Night Door Host/ Porter 40 hours in Lewes
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and professional side shine through. We want to see your personality, so don’t be afraid to show us how you can contribute to a welcoming environment at Pelham House.
Highlight Relevant Experience:Make sure to mention any previous experience in guest service or security roles. We’re looking for someone who can handle late check-ins and keep our venue safe, so share any relevant stories that demonstrate your skills.
Be Detail-Oriented:Since this role requires a high level of trust and attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present themselves well, just like we do with our venue!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Host/Porter position. Plus, it’s super easy!
How to prepare for a job interview at Artemis Venue Services
✨Know the Venue Inside Out
Before your interview, take some time to research Pelham House and its offerings. Familiarise yourself with their wedding and events services, as well as the layout of the venue. This will not only show your genuine interest but also help you answer questions more confidently.
✨Demonstrate Your Vigilance
Since the role requires a high level of vigilance and attention to detail, prepare examples from your past experiences where you've successfully managed security or safety concerns. Highlight any situations where your quick thinking made a difference, as this will resonate well with the interviewers.
✨Show Off Your Guest Service Skills
As a Night Host/Porter, guest service is key. Think of specific instances where you've gone above and beyond for guests or customers. Be ready to discuss how you would handle late check-ins or unexpected requests, showcasing your ability to remain calm and professional under pressure.
✨Prepare for Emergency Scenarios
Given the nature of the job, it's crucial to be prepared for emergency situations. Brush up on common emergency protocols and think about how you would respond to various scenarios, such as fire alarms or medical incidents. This will demonstrate your readiness to take on the responsibilities of the role.
