Night Host in Lewes

• Night Host
• Pelham House Weddings & Events | Lewes Town Centre

Are you a friendly, reliable and professional individual who enjoys working independently and takes pride in creating a safe and welcoming environment?

Pelham House, one of Sussex's most beautiful exclusive-use wedding and events venues, is looking for a Night Host to join our team.

Set in the heart of historic Lewes, this exciting role is perfect for someone who enjoys a varied position combining guest service, security, venue presentation and operational support.

As the overnight ambassador for Pelham House, you will play a vital role in ensuring the comfort and safety of our guests while maintaining the high standards for which our venue is known.

• What You'll Be Doing
• Guest Experience
• Providing a warm, professional and welcoming presence throughout the night.
• Assisting with late check-ins and guest enquiries.
• Responding promptly to ad hoc guest requests.
• Helping ensure guests are considerate of our neighbours and surrounding community.
• Security & Safety
• Conducting regular and thorough security patrols of the venue, including our 29 guest bedrooms and public areas.
• Monitoring CCTV systems and ensuring all access points are secure.
• Managing the arrival and departure of guests and vehicles when required.
• Identifying and addressing any concerns relating to security, safety or noise.
• Venue Presentation
• Maintaining the cleanliness and presentation of public areas, including reception, lounges and bar spaces.
• Completing cleaning and maintenance checklists to ensure the venue is ready for the morning team.
• Reporting maintenance concerns promptly and accurately.
• Operational Support
• Assisting with event and breakfast setup for the following day.
• Providing practical support to the Front of House Team if required
• Supporting general venue preparation and room setup activities.
• Completing night audit and administrative tasks as required.
• Emergency Response
• Acting as the first responder for fire alarms, maintenance issues and medical incidents.
• Following emergency procedures confidently and effectively.
• Ensuring the safety and wellbeing of guests and colleagues at all times.

What We're Looking For

• Reliability & Trustworthiness
• Strong attention to detail and a dependable approach to work.
• Comfortable working independently and taking ownership of the venue overnight.
• A calm and professional manner under pressure.
• Excellent Communication Skills
• Friendly, approachable and confident when interacting with guests, suppliers and colleagues.
• Able to communicate effectively in person, over the phone and at the venue entrance.
• Flexibility & Initiative
• Comfortable managing a variety of tasks and priorities throughout the shift.
• Able to balance guest service responsibilities with security and operational duties.
• Happy working alone during overnight hours.
• Physical Capability
• Able to remain active throughout the shift, including walking the property regularly and carrying out light lifting when required.

Why Join Pelham House?

• Work in a stunning Grade II listed venue in the heart of Lewes.
• Be part of a passionate and growing weddings and events team.
• Enjoy a varied role where no two nights are the same.
• Play an important part in creating memorable experiences for our guests.

If you're a motivated and dependable individual who enjoys delivering exceptional service and takes pride in maintaining a safe and welcoming environment, we'd love to hear from you.

*Please note, this work isseasonal. You may be required to work additional hours during busier times which can then be taken back during the quieter periods

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