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- Tasks: Solve problems and maintain packaging machinery for clients in the FMCG industry.
- Company: Join a market leader with over 80 years of experience in packaging equipment.
- Benefits: Enjoy a £32k salary, bonuses, company car, pension, and 25 days holiday.
- Why this job: Make a real impact while working hands-on and building customer relationships.
- Qualifications: C&G/ONC qualified with a mechanical/electrical background; training provided.
- Other info: Be part of a successful team with 5,000 machines installed across the UK.
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
£32k starting salary plus bonuses, company car, company pension, 25 days holiday plus bank holidays, private health and life insurance.
Are you a hands-on engineer with a knack for problem-solving? Join our team and make a difference to our clients in the packaging and FMCG industries!
Requirements:- Qualified to C&G/ONC or vocational equivalent.
- Mechanical/electrical engineering background.
- Practical working knowledge of machinery and logical fault-finding skills.
- Experience with servicing packaging machines is a plus (full training provided).
- Self-motivated, reliable, well-presented, and pleasant manner.
- Mechanical, Electrical
We have over 80 years of experience in the packaging equipment industry, acting as a sales and service distributor for Japanese, Italian, and German manufacturers. We are the market leader in the building products industry and constantly seek new products to enhance our range.
Role Responsibilities:- Carry out preventative maintenance through planned service activities.
- Respond to customer callouts for breakdowns.
- Evaluate and resolve problems.
- Assist with the installation of equipment.
- Offer customer training.
- Repair, test, and maintain equipment and packaging materials.
- Monitor product performance.
- Develop and maintain relationships with customers.
You will frequently interact with customers, other field service engineers, the Sales Team, the Service Engineering Manager, and the Systems Installation Engineers.
Company Highlights:- Well-established and profitable with a turnover of £12m+.
- Market leader in the UK with 5,000 machines installed.
- Team includes 7 Sales People and 16 Service Engineers.
If you're ready to take on a challenging and rewarding role, apply today and become a part of our success story.
Field Service Engineer employer: Artemis Talent Solutions Ltd
Contact Detail:
Artemis Talent Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific machinery and equipment used in the packaging and FMCG industries. Understanding the common issues and solutions related to these machines can give you an edge during interviews.
✨Tip Number 2
Network with current or former Field Service Engineers in the industry. They can provide insights into the role and company culture, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of specific examples where you've successfully diagnosed and resolved technical issues, as this will demonstrate your hands-on engineering capabilities.
✨Tip Number 4
Showcase your customer service skills. Since the role involves interacting with clients, be ready to explain how you've effectively communicated and built relationships in previous positions.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical and electrical engineering qualifications, as well as any relevant experience with machinery. Emphasise your problem-solving skills and any previous work in the packaging or FMCG industries.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job requirements listed in the description. Mention your hands-on engineering experience, your ability to work independently, and your customer service skills. Show enthusiasm for the role and the company.
Highlight Relevant Experience: In your application, focus on any practical experience you have with servicing machinery or equipment. If you have experience in fault-finding or preventative maintenance, make sure to include specific examples that demonstrate your skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Field Service Engineer.
How to prepare for a job interview at Artemis Talent Solutions Ltd
✨Showcase Your Technical Skills
Make sure to highlight your mechanical and electrical engineering background during the interview. Be prepared to discuss specific machinery you've worked with and any relevant problem-solving experiences that demonstrate your hands-on skills.
✨Demonstrate Customer Interaction Experience
Since the role involves frequent interaction with customers, share examples of how you've successfully communicated with clients in the past. Emphasise your ability to build relationships and provide excellent customer service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your logical fault-finding skills. Prepare to walk through how you would approach a breakdown or maintenance issue, detailing your thought process and the steps you would take to resolve it.
✨Express Your Self-Motivation and Reliability
The company values self-motivated and reliable individuals. Be ready to discuss instances where you've taken initiative or gone above and beyond in your previous roles, showcasing your commitment to quality work.
