Field Service Engineer
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Field Service Engineer

Liverpool Full-Time 41000 £ / year No home office possible
Apply now
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At a Glance

  • Tasks: Join us as a Field Service Engineer, installing and supporting cutting-edge packaging machinery across the UK.
  • Company: We're a top distributor with 85+ years of experience, representing leading global manufacturers.
  • Benefits: Enjoy a £42k+ salary, bonus, fully expensed vehicle, private health, and 25 days holiday.
  • Why this job: Be part of a dynamic team, gain extensive training, and grow your career in a market leader.
  • Qualifications: C&G/ONC level in electro/mechanical engineering or equivalent; PLC programming experience is a plus.
  • Other info: Work closely with international technicians and enjoy a supportive environment with career growth opportunities.

Field Service Engineer – Packaging Machinery Location: Home based covering UK (mainly North) £42k+ bonus, fully expensed vehicle, Pension, Private Health, mobile/laptop, life assurance and 25 days holiday plus bank holidays. About Us: With over 85 years of experience, we are a leading sales and service distributor in the UK, representing top-tier Japanese, Italian, and German manufacturers. Our diverse range of strapping, wrapping, stretch, and shrink hooding machines serves various industries, and we proudly maintain a market-leading position in the building products sector. Role Overview: We are seeking a dedicated Field Service Engineer to join our dynamic team. In this role, you will be responsible for the installation, commissioning, and post-installation support of major packaging machinery and systems across the UK. You will also provide technical assistance, conduct performance trials, and deliver training to our valued customers. Key Responsibilities: * Installation & Commissioning: Lead and assist in the setup and commissioning of advanced packaging machinery at client sites nationwide. * Technical Support: Offer troubleshooting and post-installation support to ensure optimal machine performance. * Training: Conduct operator and engineer training sessions to enhance customer proficiency with our equipment. * Performance Trials: Execute and oversee machine performance evaluations post-installation. * Collaboration: Work closely with field service engineers, the sales team, and the Service Engineering Manager to provide comprehensive technical support. * Supplier Interaction: Coordinate with international technicians and representatives from our partner manufacturers during installations and issue resolution. Qualifications: * Educational Background: Qualified to C&G/ONC level or possess a vocational equivalent in electro/mechanical engineering. * Technical Expertise: Solid understanding of industrial machinery with a logical approach to fault diagnosis. Experience in installing and commissioning end-of-line packaging equipment is advantageous but not essential. * PLC Proficiency: Demonstrable experience with PLC programming, particularly Siemens and Allen Bradley systems would be a definite advantage. * Team & Leadership Skills: Ability to work collaboratively within a team and take the lead on project installations when required. * Personal Attributes: Hardworking, self-motivated, reliable, well-presented, and possessing excellent interpersonal skills. What We Offer: * Comprehensive Training: Extensive product training to ensure you are well-versed with our machinery and systems. * Supportive Environment: Engage with a team of professionals in a company boasting a turnover of £12m+, including 7 Sales Managers and 18 Field Service personnel. * Career Growth: Opportunities for professional development in a market-leading organization with over 5,000 machines installed across the UK. If you are passionate about engineering and eager to contribute to a company that values innovation and customer satisfaction, we would love to hear from you

Field Service Engineer employer: Artemis Talent Solutions Ltd

As a leading employer in the packaging machinery sector, we offer our Field Service Engineers a dynamic and supportive work environment, complete with comprehensive training and opportunities for professional growth. With a competitive salary of £42k+, a fully expensed vehicle, and generous benefits including private health insurance and 25 days holiday, our home-based roles covering the UK provide the perfect balance of autonomy and teamwork. Join us to be part of a company that values innovation and customer satisfaction while working with top-tier international manufacturers.
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Contact Detail:

Artemis Talent Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Familiarize yourself with the specific types of packaging machinery we use, especially those from Japanese, Italian, and German manufacturers. Understanding the nuances of these machines will give you an edge during interviews and demonstrate your commitment to the role.

✨Tip Number 2

Highlight any previous experience you have with PLC programming, particularly with Siemens and Allen Bradley systems. If you can showcase relevant projects or troubleshooting scenarios, it will significantly strengthen your candidacy.

✨Tip Number 3

Network with current or former Field Service Engineers in the packaging industry. They can provide valuable insights into the role and may even refer you internally, which can greatly enhance your chances of landing the job.

✨Tip Number 4

Prepare to discuss your approach to teamwork and leadership during the interview. We value collaboration, so be ready to share examples of how you've successfully worked within a team or led projects in the past.

We think you need these skills to ace Field Service Engineer

Electro/Mechanical Engineering
Installation and Commissioning of Machinery
Technical Support and Troubleshooting
PLC Programming (Siemens and Allen Bradley)
Performance Evaluation
Training and Development Skills
Collaboration and Teamwork
Interpersonal Skills
Problem-Solving Skills
Attention to Detail
Customer Service Orientation
Self-Motivation
Reliability
Logical Fault Diagnosis

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in electro/mechanical engineering and any specific work with packaging machinery. Emphasize your technical skills, especially in PLC programming if applicable.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for engineering and your understanding of the role. Mention your ability to provide technical support and training, as well as your collaborative skills.

Highlight Relevant Experience: In your application, focus on any previous roles where you installed or commissioned machinery. If you have experience with fault diagnosis or performance trials, be sure to include that as well.

Showcase Personal Attributes: Mention personal qualities that align with the company's values, such as being hardworking, self-motivated, and possessing excellent interpersonal skills. These traits are essential for a Field Service Engineer.

How to prepare for a job interview at Artemis Talent Solutions Ltd

✨Showcase Your Technical Expertise

Be prepared to discuss your experience with industrial machinery and any specific projects you've worked on. Highlight your understanding of fault diagnosis and any relevant installations or commissions you've completed.

✨Demonstrate PLC Proficiency

If you have experience with PLC programming, especially with Siemens or Allen Bradley systems, make sure to mention it. Be ready to explain how you've applied this knowledge in past roles.

✨Emphasize Team Collaboration

Since the role involves working closely with other engineers and sales teams, share examples of how you've successfully collaborated in previous positions. Highlight your ability to lead projects when necessary.

✨Prepare for Customer Interaction Scenarios

As you'll be providing training and technical support to customers, think of scenarios where you've had to communicate complex information clearly. Practice explaining technical concepts in a way that is easy for non-engineers to understand.

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