Customer Services Coordinator

Customer Service Co-ordinator – Be the Voice of Calm in a World of Chaos (Mostly Emails, Rare Drama) ✨\\n\\n🏭 Fast-Moving & Occasionally Bonkers Consumer Goods\\n\\nRight then – we’re on the hunt for a Customer Service Co-ordinator who’s organised, calm under pressure, and has a cracking way with people (ideally without needing 14 cups of tea first).\\n\\nYou’ll be looking after a group of customer accounts like they’re your own little kingdom – answering queries, solving the odd mystery (where has that pallet gone?), and keeping everything running smoother than a freshly-oiled machine. You’ll be the friendly, reliable voice customers trust – even when they’ve “just got a quick question” that turns into a full-blown saga.\\n\\n🧰 What you’ll actually be doing (besides being a legend):\\n\\n * \\n\\n Keeping your own portfolio of accounts ticking over nicely\\n\\n * \\n\\n Chatting with customers (the lovely ones and the slightly dramatic ones)\\n\\n * \\n\\n Making sure targets and KPIs are hit -no pressure, you will have help!\\n\\n * \\n\\n Working closely with planning, production, and operations – basically keeping all the plates spinning\\n\\n * \\n\\n Spotting problems before they become proper headaches\\n\\n * \\n\\n Visiting customers now and then (they will even let you out the office!)\\n\\n * \\n\\n Keeping your emails tidy and your spreadsheets even tidier\\n\\n * \\n\\n Covering your mates when they’re off sunning themselves\\n\\n🧠 Who we’re looking for:\\n\\n * \\n\\n You’ve got the gift of the gab – and you’re great on email too\\n\\n * \\n\\n You’re organised, even if your sock drawer isn’t\\n\\n * \\n\\n You stay calm when things go wonky (because they will – it’s FMCG!)\\n\\n * \\n\\n You actually like helping people (weird, but useful)\\n\\n * \\n\\n You’ve got an eye for detail and a head for juggling tasks\\n\\n * \\n\\n You can use Word, Excel, and Outlook without needing to shout at your screen\\n\\n * \\n\\n FMCG experience is a bonus, but if you’re a fast learner with a good sense of humour, they will show you the ropes\\n\\n🙌 What’s in it for you:\\n\\n * \\n\\n A proper canny team who’ve got each other’s backs\\n\\n * \\n\\n A job that keeps you busy (you’ll never be clock-watching, promise)\\n\\n * \\n\\n Loads of variety, loads of laughs, and loads of biscuits\\n\\n * \\n\\n A chance to grow your skills and maybe even show off a bit\\n\\nSound like your kind of gig?\\n\\nClick apply, dust off that CV, and let’s have a proper natter. We’re after someone smart, switched on, and genuinely nice to work with.

If that’s you, don’t hang about