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- Tasks: Manage calls and provide top-notch client service in a hybrid role.
- Company: Dynamic client services recruitment firm in Farnborough.
- Benefits: Flexible working, supportive team environment, and career development opportunities.
- Why this job: Join a passionate team focused on client satisfaction and make a real difference.
- Qualifications: Strong communication skills and experience in telephone-based customer service.
The predicted salary is between 28800 - 48000 £ per year.
A client services recruitment firm in Farnborough is seeking a Client Services Representative to manage inbound and outbound calls, provide exceptional client service, and support advisers with client servicing activities. This hybrid role requires excellent communication and organisational skills, a strong customer focus, and proven experience in a telephone-based customer service environment.
You will work collaboratively with internal stakeholders to deliver high-quality service while adhering to regulatory standards. Join a dynamic team committed to client satisfaction.
Hybrid Client Services Pro - Financial Services (FTC) in Farnborough employer: Artemis Recruitment Consultants Ltd
Contact Detail:
Artemis Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Client Services Pro - Financial Services (FTC) in Farnborough
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing calls and providing top-notch service, try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Hybrid Client Services Pro - Financial Services (FTC) in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in telephone-based customer service. We want to see how you've excelled in similar roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re passionate about client services. We love seeing genuine enthusiasm!
Showcase Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or projects. We’re looking for someone who can juggle responsibilities while keeping everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Artemis Recruitment Consultants Ltd
✨Know Your Client Services Inside Out
Before the interview, brush up on your knowledge of client services, especially in the financial sector. Understand common challenges and how to address them, as well as the importance of regulatory standards. This will show that you’re not just familiar with the role but genuinely interested in excelling at it.
✨Showcase Your Communication Skills
Since this role involves managing calls and providing exceptional service, practice articulating your thoughts clearly and confidently. Consider doing mock interviews or role-playing scenarios where you handle client inquiries. This will help you demonstrate your communication prowess during the actual interview.
✨Highlight Your Organisational Skills
Prepare examples from your past experiences that showcase your organisational abilities. Whether it’s managing multiple client requests or coordinating with internal teams, be ready to discuss how you prioritise tasks and ensure nothing falls through the cracks. This is crucial for a hybrid role like this one.
✨Emphasise Team Collaboration
This position requires working closely with internal stakeholders, so be prepared to talk about your experience in collaborative environments. Share specific instances where you’ve successfully worked as part of a team to achieve client satisfaction. This will illustrate your ability to fit into their dynamic team.
