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- Tasks: Guide customers in selecting tiles and interiors, ensuring a top-notch experience.
- Company: Join a leading independent supplier in the building and interiors sector across Northern Ireland.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive team culture.
- Why this job: Perfect for those passionate about interiors and customer relationships in a dynamic environment.
- Qualifications: Previous retail or showroom experience with strong communication and organisational skills required.
- Other info: Work collaboratively with a friendly team and maintain high showroom standards.
The predicted salary is between 28800 - 42000 £ per year.
Showroom Sales and Customer Service Executive
Downpatrick
Full-Time, Permanent
£ Competitive
About the Company
Our client is a well-established, independent supplier in the building and interiors sector, with a strong presence across multiple locations in Northern Ireland. Known for exceptional customer care, extensive industry knowledge and a wide product range, they cater to both trade professionals and homeowners. Their success is built on delivering quality products, competitive prices and a friendly, knowledgeable service.
The Role
We are seeking a motivated Showroom Sales and Customer Service Consultant to join our client’s dynamic team. This role focuses on delivering outstanding customer experiences in the tiles, bathrooms and interiors division. You will be responsible for guiding customers through their selection process, from first enquiry to completed sale, while maintaining the showroom’s high standards.
Key Responsibilities:
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Provide expert advice to customers on product selection, tailoring recommendations to their needs and budgets.
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Handle enquiries in person, by phone, and by email, ensuring exceptional customer service at every stage.
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Prepare detailed specifications and quotations in line with customer requirements.
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Proactively develop new sales opportunities, including arranging showroom visits and building strong client relationships.
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Maintain showroom displays and ensure products are well-stocked and presented to a high standard.
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Manage cash handling, till operation, and computer systems.
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Support other departments when required and work collaboratively with the wider branch team.
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Participate in stock counts and maintain accurate records.
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Keep product knowledge up to date through ongoing training and supplier sessions.
The Ideal Candidate:
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Previous experience in a retail sales or showroom environment.
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A customer-focused mindset with excellent communication and interpersonal skills.
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Ability to work proactively and independently, as well as part of a team.
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Good IT skills and confidence in handling quotations and orders.
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Strong organisational skills and attention to detail
Benefits:
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Competitive salary.
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Ongoing product and skills training.
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Supportive team culture in a well-established business.
If you are passionate about interiors, enjoy building relationships and thrive in a customer-facing role, this would be a great opportunity for you. Please contact Kelsey at Artemis Human Capital for further details.
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Showroom Sales and Customer Service Executive employer: Artemis Human Capital
Contact Detail:
Artemis Human Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Sales and Customer Service Executive
✨Tip Number 1
Familiarise yourself with the latest trends in tiles, bathrooms, and interiors. This knowledge will not only help you engage with customers but also demonstrate your passion for the industry during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various customer enquiries and complaints effectively, showcasing your ability to provide exceptional service.
✨Tip Number 3
Network with professionals in the building and interiors sector. Attend local events or join online forums to connect with others in the industry, which can lead to valuable insights and potential job referrals.
✨Tip Number 4
Visit the showroom before your interview to get a feel for the environment and product range. This will allow you to ask informed questions and show your genuine interest in the role and the company.
We think you need these skills to ace Showroom Sales and Customer Service Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Sales and Customer Service Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail sales or customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to provide exceptional customer care.
Write a Strong Cover Letter: In your cover letter, express your passion for interiors and customer service. Mention specific examples of how you've successfully handled customer enquiries or developed sales opportunities in previous roles. Make sure to convey your enthusiasm for joining the team.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Artemis Human Capital
✨Know Your Products
Familiarise yourself with the range of products offered by the company, especially in tiles, bathrooms, and interiors. Being able to discuss specific products and their benefits will demonstrate your expertise and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled enquiries and resolved issues, as this role heavily focuses on delivering outstanding customer experiences.
✨Demonstrate Proactivity
Think of ways you can proactively develop sales opportunities. Be ready to discuss strategies you might use to engage customers and encourage showroom visits, showing that you can contribute to the team’s success.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
