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- Tasks: Coordinate fleet services, manage repairs, and ensure vehicle compliance.
- Company: Reputable motor retail organisation with a dynamic fleet team.
- Benefits: Competitive salary, 25 days leave, life insurance, and ongoing training.
- Why this job: Join a supportive team and enjoy genuine career progression in the automotive industry.
- Qualifications: GCSEs in Maths and English, strong communication skills, and a full UK driving licence.
- Other info: Part-time hours available and excellent working environment.
The predicted salary is between 27000 - 30000 £ per year.
This is an excellent opportunity for a customer-focused, organised and motivated individual to join a dynamic fleet team within a large, reputable motor retail organisation that offers genuine career progression and long-term stability.
You will play a key role in ensuring the smooth day-to-day operation of the fleet service function. You will be the central point of contact for internal and external stakeholders, coordinating repairs, managing vehicle records and ensuring vehicles remain safe, compliant and roadworthy.
This is a varied position suited to someone who enjoys problem-solving, multitasking and delivering high standards of customer service.
Key responsibilities:- Handling all incoming calls and emails (internal and external)
- Communicating directly with vehicle manufacturers and service providers
- Maintaining accurate vehicle records, repairs and movement logs
- Authorising mechanical repairs and coordinating service work
- Managing rental bookings (including damages and fines)
- Producing and managing invoices and recharge documentation
- Running weekly and monthly operational reports
- Managing in-house courtesy vehicles
- Attending monthly statement review meetings
- Processing travel abroad applications
- GCSE (or equivalent) Grade C or above in Maths and English
- Proficient in Microsoft Excel, Outlook and Word
- Strong communication and customer service skills
- Highly organised with excellent task management ability
- Previous experience in one or more of the following:
- Car rental
- Automotive service department
- Dealership administration
- CRM booking systems
- Full UK driving licence
- Salary: £27,000–£30,000 (dependent on experience)
- 25 days annual leave plus 8 statutory days
- Life insurance
- Enhanced maternity and paternity pay
- Ongoing training and development
- Excellent working environment
- Part-time hours will also be considered
Service Advisor in Belfast employer: Artemis Human Capital
Contact Detail:
Artemis Human Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Belfast
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Service Advisor, you'll be the go-to person for customers and stakeholders. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the job with us.
We think you need these skills to ace Service Advisor in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your customer service skills and any relevant experience in automotive service or administration. We want to see how you fit into our dynamic fleet team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since you'll be the central point of contact, it's crucial to demonstrate your strong communication skills. Whether it's in your CV, cover letter, or any additional documents, make sure your writing is clear and professional.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Artemis Human Capital
✨Know Your Stuff
Make sure you understand the role of a Service Advisor inside out. Familiarise yourself with the key responsibilities like managing vehicle records and coordinating repairs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about customer interaction, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you solved problems or went the extra mile for a customer. This will demonstrate your suitability for the role.
✨Brush Up on Your Tech Skills
As you'll be using Microsoft Excel, Outlook, and Word regularly, make sure you're comfortable with these tools. You might be asked about your experience with CRM booking systems, so be prepared to discuss any relevant software you've used before.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some insightful questions to ask your interviewers. This could be about the team dynamics, career progression opportunities, or how they measure success in the role. It shows you're engaged and serious about the opportunity.