At a Glance
- Tasks: Coordinate customer service, sales admin, and office tasks in a dynamic environment.
- Company: Join a growing FMCG business with an entrepreneurial spirit.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Perfect for organised individuals who thrive in busy settings.
- Why this job: Make a real impact while gaining diverse experience in a collaborative team.
- Qualifications: Experience in customer service or office coordination is a plus.
The predicted salary is between 20700 - 25300 £ per year.
Office & Customer Service Coordinator Belfast Full-time, Permanent We are recruiting on behalf of an established multi-site organisation within the FMCG sector for an Office & Customer Service Coordinator to join their team in Belfast.
This is a varied and hands-on role combining customer service, sales administration and office coordination.
It would suit an organised, proactive individual who enjoys working in a busy environment, has excellent attention to detail and takes pride in delivering a high standard of service.
Working closely with customers, sales teams, logistics partners and management, you will help ensure customer orders are processed accurately and delivered as expected.
You will also take responsibility for the day-to-day running of the office and creating a professional and welcoming environment for customers, visitors and colleagues.
Key Responsibilities Process customer sales orders and sample orders accurately and efficiently.
Liaise with customers, logistics partners and sales representatives to ensure orders are processed and delivered on time.
Respond to customer queries professionally and provide a high standard of customer service.
Prepare and distribute daily and weekly order reports.
Obtain supporting information and authorisation for credit note requests.
Provide general administrative support across the business.
Work closely with management and the sales team within a small, collaborative administration function.
Manage front-of-house responsibilities, including telephone calls, meeting and greeting visitors and providing hospitality.
Prepare boardrooms and meeting spaces to a consistently high standard.
Manage daily post distribution and arrange hotel bookings when required.
Coordinate monthly office events and contribute creative ideas to develop an engaging events calendar.
Support the wider team with ad-hoc administrative and office coordination tasks as required.
About You We are looking for someone who is organised, dependable and proactive, with a strong focus on accuracy and customer service.
Previous experience in customer service, sales administration, order processing, office coordination or a similar role.
Excellent attention to detail and accuracy.
Strong organisational and time-management skills.
The ability to manage competing priorities and remain calm under pressure.
A proactive, self-starting approach with the confidence to use your own initiative.
Excellent verbal and written communication skills.
A friendly, professional and approachable manner.
The ability to work independently while contributing positively to a small team.
Good general IT and administrative skills.
Experience within FMCG, retail, wholesale or a similar environment would be advantageous.
This is an excellent opportunity to join a growing FMCG business with an entrepreneurial and collaborative culture.
The role offers broad exposure across customer service, sales, logistics and office operations, making it an ideal opportunity for someone who enjoys variety and wants to develop their experience within a dynamic business.
Apply now for a confidential conversation and further details.
TPBN1_NI
Office & Customer Service Coordinator in Belfast employer: Artemis Human Capital
This high-growth technology business is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee development, you will have access to meaningful growth opportunities while contributing to impactful solutions that enhance fleet safety and efficiency across the UK and Ireland. Join a team that values ambition and rewards success, making it an ideal place for professionals eager to advance their careers in B2B sales.
