At a Glance
- Tasks: Provide admin support and customer service in the automotive and fleet management sector.
- Company: Established organisation in the automotive industry with a focus on customer satisfaction.
- Benefits: Competitive salary, pension scheme, life assurance, and generous annual leave.
- Why this job: Join a dynamic team and ensure vehicles stay on the road while enhancing your skills.
- Qualifications: Experience in customer service or administration with strong communication skills.
- Other info: Opportunity for growth in a supportive and fast-paced environment.
The predicted salary is between 22000 - 28000 £ per year.
Artemis Human Capital is working with a well established organisation within the automotive and fleet management sector to appoint a Fleet Office Administrator.
The Fleet Office Administrator will provide comprehensive administrative and customer support across vehicle maintenance breakdowns and onward travel. You will act as a key point of contact for customers, dealerships, manufacturers and internal sales teams ensuring vehicles remain on the road and service standards remain high.
Key Responsibilities- Authorising scheduled service work
- Handling customer queries including bookings, breakdowns and accident management
- Arranging and authorising rental bookings through approved hire networks
- Processing MOTs and penalty charges
- Running weekly and monthly reports as instructed
- Maintaining data accuracy across fleet management and accounting systems
- Providing general office and administrative support
- Previous experience within customer service and/or administration
- Excellent verbal and written communication skills
- Strong customer focus with a professional and courteous approach
- High level of organisation with effective time management skills
- Ability to prioritise workloads and remain calm under pressure
- Strong attention to detail and accuracy
- Problem solving mindset with the ability to use initiative
- Ability to work well independently and as part of a team
- £26,000-£28,000
- Company pension scheme
- Life assurance
- 25 days annual leave + bank holidays
Hit apply and a member of our team will be in touch with further information.
Fleet Office Administrator in Belfast employer: Artemis Human Capital
Contact Detail:
Artemis Human Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Office Administrator in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the automotive and fleet management sector. Use LinkedIn to connect with current employees at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Fleet Office Administrators. Think about how your previous experience in customer service and administration can shine through. We want you to show off your skills and how they fit the role!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable talking about your experiences and how they relate to the job. Plus, it’s a great way to boost your confidence before the real deal!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Fleet Office Administrator in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the key responsibilities of the Fleet Office Administrator role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working in the automotive and fleet management sector.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, attention to detail matters!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!
How to prepare for a job interview at Artemis Human Capital
✨Know Your Stuff
Before the interview, make sure you understand the automotive and fleet management sector. Brush up on common terms and processes related to vehicle maintenance and breakdowns. This will show your potential employer that you're genuinely interested and knowledgeable about the role.
✨Customer Service Focus
Since the role involves a lot of customer interaction, prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or queries, as this will demonstrate your strong customer focus and problem-solving skills.
✨Organisational Skills Matter
The Fleet Office Administrator needs to juggle multiple tasks. Be ready to discuss how you prioritise workloads and manage your time effectively. You could even share a specific instance where your organisational skills made a difference in your previous job.
✨Attention to Detail
Accuracy is key in this role, so be prepared to talk about how you ensure data accuracy in your work. Bring up any tools or methods you use to maintain high standards, and maybe even mention a time when your attention to detail helped avoid a potential issue.