Who are we
Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests.
Role Responsibilities
It’s the moment that guests walk into the Hotel and are impressed, then enter their bedrooms and think ‘wow, this looks wonderful’. You’ll deliver a great guest experience by creating memorable experiences for our guests. As a Room Attendant you’ll clean and service guest rooms so everything is spotless and prepared for guests.
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing rubbish, etc., coffee/tea maker, cups, glasses, silverware, etc.
- Handle and store chemicals in line with hotel regulations and company policies.
- Greet and acknowledge guests wherever possible to deliver a great customer experience.
- Notify your Supervisor when service is complete so rooms may be sold or occupied.
- Report any guest requests or room maintenance requirements immediately.
- Respond to guest complaints, special requests and take action to ensure guest satisfaction.
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping,
- Ensure that while you undertake your role you abide by the Health & Safety at Work Act 1974 and safe system of work appropriate to your role. Wear safety protection equipment as provided.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- May regularly assist with deep cleaning projects and may have turndown duties.
- Any other tasks as assigned by your Line Manager.
Key Requirements
- Flexible and team-minded
- Willingness to work in shifts and on the weekend
- Reliability, endurance and high motivation
- Independent, organized way of working
- Passion for the profession
- Accurate work with a view for details
Benefits
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- Meals on duty
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Room Attendant in Hinckley employer: Artemis Hotels Management Limited
Radisson Hotel Group offers an exciting opportunity for a Commis Chef in Wester Balgedie, Scotland, where you can thrive in a dynamic and creative kitchen environment. With a strong emphasis on employee growth and development, the company fosters a supportive work culture that values innovation and teamwork, ensuring that every team member can contribute to delivering exceptional guest experiences. Join us to be part of a renowned hospitality brand that prioritises your career advancement while enjoying the beautiful surroundings of Scotland.
Contact Details:
Artemis Hotels Management Limited Recruitment Team
