At a Glance
- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Sketchley Grange Hotel & Spa, a serene destination for relaxation.
- Benefits: Competitive salary, 28 days holiday, discounted stays, and ongoing training.
- Other info: Fast-paced environment with great support and career development opportunities.
- Why this job: Join a friendly team and make a real difference in guest experiences.
- Qualifications: Attention to detail, teamwork, and a positive attitude towards guests.
The predicted salary is between 18900 - 23100 £ per year.
Who are we
Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation.
We pride ourselves on delivering exceptional service and creating memorable experiences for our guests.
Role Responsibilities
The successful candidate will have a hard working attitude, work well as part of a team and on their own.
They will have great attention to detail and take pride in a job well done.
Will understand the importance that housekeeping play in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.
- To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
- You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
- Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
- You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
- You’ll ensure any guest property left behind is logged and stored in a secure location for lost property.
Resolving any guest problems or complaints when possible and ensuring management are kept informed.
- Must attend all H&S, Fire and Food Safety Training as directed by designated Line Manager.
- Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
- To complete any other reasonable tasks as requested by your Line Manager.
- Key Requirements
If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will:
- Display excellent standards of cleanliness
- Be a team player, by supporting your colleagues
- Work well under pressure
- Be courteous and welcoming to all guests you meet
Benefits
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- Meals on duty
- #J-18808-Ljbffr
Housekeeping Room Attendant employer: Artemis Hotel Group Limited
Sketchley Grange Hotel & Spa is an exceptional employer that prioritises team growth and development in a vibrant, supportive environment. With a strong focus on training and mentoring, employees are empowered to enhance their skills while delivering outstanding guest experiences. Located in the picturesque Hinckley, our hotel offers a unique opportunity to thrive in the hospitality industry, making it a rewarding place to build your career.
Contact Details:
Artemis Hotel Group Limited Recruitment Team