At a Glance
- Tasks: Manage the Food and Beverage operation, ensuring exceptional guest experiences and service standards.
- Company: Sketchley Grange Hotel & Spa, a stunning destination for comfort and relaxation.
- Benefits: Competitive salary, 28 days holiday, discounted hotel rates, and ongoing training.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Lead a dynamic team and create memorable experiences in a beautiful setting.
- Qualifications: Experience in management or exceptional customer service skills required.
The predicted salary is between 31500 - 38500 £ per year.
Who are we
Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation.
We pride ourselves on delivering exceptional service and creating memorable experiences for our guests.
Role Responsibilities
You’ll manage the Food and Beverage operation to ensure quality service and standards while delivering a guest experience that is unique.
You will ensure compliance with all national and local regulations concerning Health & Safety, or other requirements.
- You’ll be responsible for managing the day-to-day staffing requirements, planning and assigning tasks, whilst establishing performance and development goals for your team members.
- Provide mentoring, coaching and regular feedback via Check-In’s with your team members to improve team member performance.
- To be part of the team with a visible presence on the floor throughout service times to ensure the standards are met.
- Continuously review service standards and procedures and implement the necessary actions to improve them in line with our Company core standards.
- Be responsible for the effective and efficient recruitment of quality team members within the restaurant using our online ATS.
- Manage and deliver effective training and development for your team, ensuring they are led, motivated and developed in order to achieve customer satisfaction and company objectives.
- To ensure that POS system is up date with new menu prices, guest’s profiles and other important information and guest transactions are handled in a secure manner.
- Monitor and control the direct costs relating to the restaurant such as operating equipment, payroll, rotas, expenses against the budget and business levels.
- Drive innovation, identify & resolve issues & challenge current procedures to ensure continuous improvement of service & operational standards.
- Ensure you have a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.
- Ensure all procedures & day-day performance comply with legislative & hotel guidelines e. g. Health & Safety, Food Handling & Hygiene Legislation etc.
- Any other reasonable tasks as delegated by your Line Manager.
- Key Requirements
- Department Manager or exceptional Duty Manager looking for their first HOD role
- Excellent Customer service skills, standards driven, good organisational skills
- To be able to make decisions in a fast paced environment and to enjoy it
- To be great at up-selling – anticipating customer needs as well as improving the bottom line
Benefits
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- Meals on duty
- #J-18808-Ljbffr
Restaurant & Bar Manager in Hinckley employer: Artemis Hotel Group Limited
Sketchley Grange Hotel & Spa is an exceptional employer that prioritises team growth and development in a vibrant, supportive environment. With a strong focus on training and mentoring, employees are empowered to enhance their skills while delivering outstanding guest experiences. Located in the picturesque Hinckley, our hotel offers a unique opportunity to thrive in the hospitality industry, making it a rewarding place to build your career.
Contact Details:
Artemis Hotel Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant & Bar Manager in Hinckley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Artemis Hotel Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Artemis Hotel Group Limited
Don't be shy about reaching out to Artemis Hotel Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant & Bar Manager in Hinckley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Artemis Hotel Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Artemis Hotel Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
