At a Glance
- Tasks: Deliver exceptional customer service and maintain a spotless shop environment.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Flexible hours with opportunities for personal growth in a supportive environment.
- Why this job: Be part of a welcoming team where your potential is valued and nurtured.
- Qualifications: No experience necessary; just bring your enthusiasm and willingness to learn.
The predicted salary is between 26700 - 26700 £ per year.
Location: Tunbridge Wells
Hours: 12 Hours Per Week (Including Weekends)
Pay rate: £13.45 Per Hour
Join Our Retail Team! There is more to COOK than food. Our shops play active roles in the communities they serve and that is thanks to the warmth, knowledge and care of our Retail Team. We are looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
- We are a food business, make sure the shop always looks immaculate, clean and spotless. Stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Check in deliveries and placing orders, assist with stock taking as required.
- Look smart with apron, and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
- If you tick most of these boxes but not all, don’t stress. We are all about potential.
Excellent Benefits including
- Paid breaks.
- Paid leave on your birthday, moving house, becoming a grandparent or your child starts school for the first time.
- Staff profit share.
- Wellbeing program.
- 30% staff discount.
- Access to Cookie Jar Smart Spending discounts and free food perks.
- Team meals, events & away days.
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
- And many more.
What Cook is About
We are a proudly independent, family-owned B Corp, which basically means we care a lot about our food. About our people. And about doing the right thing, even when it is not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Team Member Tunbridge Wells in Royal Tunbridge Wells employer: Artemis Clarke Ltd
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub in Tunbridge Wells where our Retail Team members are celebrated for their warmth and dedication to customer service. With excellent benefits such as paid breaks, staff discounts, and unique perks like paid leave for special occasions, we foster a supportive work culture that prioritises employee wellbeing and growth. Join us in our mission as a B-Corp-certified business, where your contributions truly make a difference in the lives of our customers and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Member Tunbridge Wells in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent COOK's values right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the COOK family. We can’t wait to see your application!
We think you need these skills to ace Retail Team Member Tunbridge Wells in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team at COOK.
Tailor Your Application:Make sure to tailor your application to the Retail Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or food knowledge. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Artemis Clarke Ltd
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand their commitment to quality and community. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Customer Service Mindset
Prepare to discuss how you would provide remarkable service. Think of examples from your past experiences where you went above and beyond for a customer. This is key, as the customer always comes first at COOK.
✨Dress to Impress
Even though it’s a retail position, looking smart is essential. Wear something professional yet comfortable. Remember, you’ll be representing COOK, so make sure you look the part!
✨Ask Questions
Show your enthusiasm by asking thoughtful questions about the team, the shop, and COOK's community involvement. This not only demonstrates your interest but also helps you gauge if this is the right fit for you.
