At a Glance
- Tasks: Deliver exceptional customer service and maintain a spotless shop environment.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Flexible weekend shifts with opportunities for personal growth.
- Why this job: Be part of a welcoming team where your potential is valued and nurtured.
- Qualifications: No experience necessary; just bring your passion for food and people.
The predicted salary is between 26856 - 26856 £ per year.
Retail Team Member Tunbridge Wells
Location: Tunbridge Wells
Hours: 12 Hours Per Week (Including Weekends)
Pay rate: £13.45 Per Hour
Join Our Retail Team! There is more to COOK than food. Our shops play active roles in the communities they serve and that is thanks to the warmth, knowledge and care of our Retail Team. We are looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
- We are a food business, make sure the shop always looks immaculate, clean and spotless. Stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Check in deliveries and placing orders, assist with stock taking as required.
- Look smart with apron, and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
- If you tick most of these boxes but not all, don’t stress. We are all about potential.
Excellent Benefits including
- Paid breaks.
- Paid leave on your birthday, moving house, becoming a grandparent or your child starts school for the first time.
- Staff profit share.
- Wellbeing program.
- 30% staff discount.
- Access to Cookie Jar Smart Spending discounts and free food perks.
- Team meals, events & away days.
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
- And many more.
What Cook is About
We are a proudly independent, family-owned B Corp, which basically means we care a lot about our food. About our people. And about doing the right thing, even when it is not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Customer-Focused Retail Associate (Weekend Shifts) in Royal Tunbridge Wells employer: Artemis Clarke Ltd
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub in Tunbridge Wells where our Retail Team members are celebrated for their warmth and dedication to customer service. With excellent benefits such as paid breaks, staff discounts, and unique perks like paid leave for special occasions, we foster a supportive work culture that prioritises employee wellbeing and growth. Join us in a B-Corp-certified environment that values sustainability and inclusivity, making COOK an exceptional place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Focused Retail Associate (Weekend Shifts) in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your respect for the role and the company. Plus, it’s a great way to show you’re ready to represent COOK right from the get-go!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team. We can’t wait to see your application come through!
We think you need these skills to ace Customer-Focused Retail Associate (Weekend Shifts) in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone’s day better. We want to see that you understand the importance of customer service in a retail environment!
Be Authentic and Personal:Don’t be afraid to show your personality! We’re looking for remarkable people who can connect with our customers. Use your own voice in your application and tell us why you want to join our team at COOK. Authenticity goes a long way!
Highlight Relevant Experience:Even if you don’t have direct retail experience, think about any customer-facing roles you’ve had. Whether it’s volunteering or part-time jobs, share those experiences and how they’ve prepared you for this role. We value potential just as much as experience!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Artemis Clarke Ltd
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand their menu offerings and be ready to discuss how you can help customers plan their meals. Showing genuine interest in food will definitely impress!
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about making customers feel at home.
✨Dress to Impress
Since you'll be representing COOK, make sure to dress smartly for the interview. A neat appearance shows that you take pride in your work and understand the importance of looking presentable in a retail environment.
✨Ask Questions
Come prepared with questions about the role and the company culture. This shows your enthusiasm and helps you determine if COOK is the right fit for you. Plus, it gives you a chance to engage with the interviewer!
