At a Glance
- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a family-owned B Corp that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and free food perks.
- Other info: Great opportunities for personal growth and team events.
- Why this job: Be part of a team that makes a real difference in the community.
- Qualifications: No experience necessary; just bring your passion for food and people.
The predicted salary is between 27000 - 28000 £ per year.
Location: Tunbridge Wells
Hours: Casual
Pay rate: £13.45 Per Hour
Join Our Retail Team! There is more to COOK than food. Our shops play active roles in the communities they serve and that is thanks to the warmth, knowledge and care of our Retail Team. We are looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service; the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Operate the till efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop, close the shop and cash up.
- Check in deliveries and place orders, assist with stock taking as required.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
If you tick most of these boxes but not all, do not stress. We are all about potential.
Excellent Benefits
- Paid breaks.
- Paid leave on your birthday, moving house, becoming a grandparent or your child starting school for the first time.
- Staff profit share.
- Wellbeing program.
- 30% staff discount.
- Access to Cookie Jar Smart Spending discounts and free food perks.
- Team meals, events & away days.
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
- And many more.
What Cook is About
We are a proudly independent, family-owned B Corp, which basically means we care a lot about our food, our people, and about doing the right thing, even when it is not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Casual Retail Team Member in Royal Tunbridge Wells employer: Artemis Clarke Ltd
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub in Tunbridge Wells where our Retail Team members are celebrated for their warmth and dedication to customer service. With excellent benefits such as paid breaks, staff discounts, and unique perks like paid leave for special occasions, we foster a supportive work culture that prioritises employee wellbeing and growth. Join us in making a meaningful impact while enjoying the camaraderie of team events and the satisfaction of working for a B-Corp-certified business committed to sustainability and community.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Team Member in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent COOK's values right from the start.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only streamlines the process but also gives you a chance to showcase your enthusiasm for joining our team at COOK.
We think you need these skills to ace Casual Retail Team Member in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Tailor Your Application:Make sure to tailor your application to the role of Casual Retail Team Member. Highlight any relevant experience or skills that show you can offer remarkable service and connect with customers just like they’re at home.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Artemis Clarke Ltd
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand what makes their food special and be ready to discuss how you can contribute to the community aspect of the role. This shows genuine interest and helps you connect with the interviewers.
✨Customer Service is Key
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can create a welcoming atmosphere for customers, just like they would feel at home. Highlighting your people skills will definitely impress them.
✨Dress to Impress
Even though it’s a casual retail position, looking smart is essential. Wear something neat and tidy that reflects the brand's image. Don’t forget to bring your enthusiasm and a friendly smile – it goes a long way in making a great first impression!
✨Ask Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your interest but also helps you gauge if COOK is the right fit for you. Inquire about team events or how they support staff development – it shows you’re keen to be part of the team!
