At a Glance
- Tasks: Deliver exceptional customer service and keep the shop immaculate.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Great opportunities for personal growth in a supportive environment.
- Why this job: Be part of a warm team that makes customers feel at home.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 27800 - 27800 £ per year.
Location: Tunbridge Wells
Hours: 12 Hours Per Week (Including Weekends)
Pay rate: £13.45 Per Hour
Join Our Retail Team! There is more to COOK than food. Our shops play active roles in the communities they serve and that is thanks to the warmth, knowledge and care of our Retail Team. We are looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless.
- Replenish and rotate stock, and ensure the freezers are full.
- Operate the till efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up and close the shop, cashing up as required.
- Check in deliveries and assist with stock taking as needed.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
- If you tick most of these boxes but not all, don’t stress. We are all about potential.
Excellent Benefits including
- Paid breaks.
- Paid leave on your birthday, moving house, becoming a grandparent or your child starting school for the first time.
- Staff profit share.
- Wellbeing program.
- 30% staff discount.
- Access to Cookie Jar Smart Spending discounts and free food perks.
- Team meals, events & away days.
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
- And many more.
What Cook is About
We are a proudly independent, family-owned B Corp, which basically means we care a lot about our food, our people, and about doing the right thing, even when it is not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Team Member Tunbridge Wells employer: Artemis Clarke Ltd
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub in Tunbridge Wells where our Retail Team members are celebrated for their warmth and dedication to customer service. With excellent benefits such as paid breaks, a generous staff discount, and unique perks like paid leave for special occasions, we foster a supportive work culture that prioritises employee wellbeing and growth. Join us in making a meaningful impact while enjoying the camaraderie of team events and the satisfaction of working for a B-Corp-certified business committed to sustainability and community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Member Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This way, you can show how you fit into their culture and why you're the perfect match for their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your respect for the role and the company. Plus, it gives a great first impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the COOK family. We can’t wait to see your application!
We think you need these skills to ace Retail Team Member Tunbridge Wells
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team at COOK.
Tailor Your Application:Make sure to tailor your application to the Retail Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or food knowledge. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there too!
How to prepare for a job interview at Artemis Clarke Ltd
✨Know the Brand
Before your interview, take some time to research COOK and its values. Understand their commitment to community and sustainability. This will help you connect with the interviewers and show that you genuinely care about being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about remarkable service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to create a welcoming atmosphere.
✨Dress the Part
First impressions matter! Make sure you look smart and presentable, just like you would if you were working in the shop. Wearing something neat and tidy shows that you respect the role and are serious about joining the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how COOK supports its staff. It shows your interest in the role and helps you determine if it’s the right fit for you.
