At a Glance
- Tasks: Deliver exceptional customer service and maintain a spotless shop environment.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Great opportunities for personal growth in a supportive environment.
- Why this job: Be part of a warm team that makes customers feel at home.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 30000 - 30000 £ per year.
Location: Sanderstead
Hours: 8 Hours Per Week (Including Saturday)
Pay rate: £14.80 Per Hour
Job Type: Permanent/Part Time
Join Our Retail Team! There is more to COOK than food. Our shops play active roles in the communities they serve and that is thanks to the warmth, knowledge and care of our Retail Team. We are looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless.
- Replenish and rotate stock, and ensure the freezers are full.
- Operate the till efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up and close the shop, cashing up as required.
- Check in deliveries and assist with stock taking as required.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
- If you tick most of these boxes but not all, do not stress. We are all about potential.
Excellent Benefits
- Paid breaks.
- Paid leave on your birthday, moving house, becoming a grandparent or your child starting school for the first time.
- Staff profit share.
- Wellbeing program.
- 30% staff discount.
- Access to Cookie Jar Smart Spending discounts and free food perks.
- Team meals, events & away days.
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
- And many more.
What Cook is About
We are a proudly independent, family-owned B Corp, which means we care a lot about our food, our people, and about doing the right thing, even when it is not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Team Member Sanderstead employer: Artemis Clarke Ltd
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub where our Retail Team Members play a vital role in creating a welcoming atmosphere for customers. With excellent benefits such as paid breaks, staff discounts, and a commitment to employee wellbeing, we foster a supportive work culture that encourages personal growth and collaboration. Join us in Sanderstead and be part of a B-Corp-certified business that values sustainability and inclusivity, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Member Sanderstead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This way, you can show how you align with their mission and why you're the perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your respect for the role and the company. Plus, it gives a sneak peek into how you'll represent COOK in the shop!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows your enthusiasm and commitment to joining our team. Plus, it’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace Retail Team Member Sanderstead
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Tailor Your Application:Make sure to tailor your application to the Retail Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or retail experience. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Artemis Clarke Ltd
✨Know the Company
Before your interview, take some time to research COOK. Understand their values, mission, and what makes them unique in the food industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about offering remarkable service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to connect with customers and create a welcoming atmosphere.
✨Dress the Part
First impressions matter! Make sure to dress smartly for your interview, reflecting the professional yet friendly vibe of COOK. Wearing something neat and tidy will show that you respect the opportunity and are serious about joining their team.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about team dynamics, training opportunities, or how COOK supports its staff. This shows that you’re not just interested in the job, but also in being part of the community they’ve built.
