At a Glance
- Tasks: Support client services and marketing activities while delivering top-notch customer service.
- Company: Join a fast-growing, data-driven communications company in Orpington.
- Benefits: Competitive salary, hands-on experience, and opportunities for skill development.
- Other info: Full-time role with great career growth potential.
- Why this job: Be part of a dynamic team and make a real impact in marketing.
- Qualifications: 1-2 years in marketing/client services, strong communication skills, and creativity.
The predicted salary is between 25000 - 28000 £ per year.
PSM Recruitment are seeking a Client Services & Marketing Administrator to join a fast growing successful, data‑driven, communications services company based in Orpington. You will play a key role in delivering excellent customer service while supporting a wide range of marketing activities. This is a varied, hands‑on role suited to someone who is proactive, highly organised, and eager to develop their skills within a growing business.
Key Responsibilities
- Providing efficient administrative support to the Client Services team and acting as a primary point of contact for visitors and incoming enquiries.
- Maintaining accurate and up‑to‑date information within the CRM system.
- Updating the company website and ensuring content is engaging and SEO‑optimised.
- Planning and executing email marketing campaigns and monitoring response rates.
- Creating, generating, and scheduling content across social media and internal online channels.
- Coordinating the quarterly newsletter, liaising with designers and contributors to ensure deadlines are met.
- Assisting with the creation of company presentations and sales support materials.
- Working collaboratively with marketing specialists to help deliver the overall marketing strategy.
About You
The ideal candidate will have:
- 1–2 years' experience in an office‑based marketing and/or client services role.
- Excellent copywriting and written communication skills.
- Strong attention to detail and organisational ability.
- Experience creating basic creative assets, including simple graphics and video content.
- Experience coordinating marketing activities or projects.
- The ability to commute to the Orpington office (within approximately one hour).
Hours are Monday - Friday 9am - 5.30pm based full‑time in the office. Salary £25,000 - £28,000 DOE.
We think you need these skills to ace Client Services & Marketing Administrator in Orpington
Customer Service
Administrative Support
CRM Management
SEO Optimisation
Email Marketing
Social Media Management
Content Creation
