At a Glance
- Tasks: Join us to deliver exceptional customer experiences and drive sales in a luxury retail environment.
- Company: Molton Brown, a renowned luxury brand known for its quality and craftsmanship.
- Benefits: Gain valuable retail experience while working flexible hours in a vibrant team.
- Other info: Opportunity to grow your skills and work in a dynamic, supportive environment.
- Why this job: Be a brand ambassador and make a real impact on customer satisfaction and team success.
- Qualifications: Previous retail or sales experience is essential; passion for luxury is a must.
The predicted salary is between 25000 - 27300 £ per year.
We are looking for dedicated individuals to join us as Senior Sales Consultant/Keyholder with a passion for luxury in our Bluewater store!
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, craftsmanship, artistry and for giving our consumers the ultimate quality experience.
This position is for 30 hours over 5 days. Temporary position.
- Sales and KPI's
- Achieves own individual sales and KPI targets.
- Supports the sales team to achieve individual sales & KPI targets.
- Analyses commercial reports to increase store sales.
- Has good working knowledge and use of systems to drive commerciality.
- Customer Experience Excellence
- Actively contributes in the delivery of company set targets on customer experience survey.
- Ensures all customers have an immersive experience in store using FLOW principles and full completion of the digital learning academy.
- Is a brand ambassador and role model on delivering an exceptional customer experience.
- Coaches and up-skills the team on product knowledge, selling skills and service signatures.
- Leading and Developing the Team
- Supports with training and coaching of the sales teams.
- Shows innovation with devising and contributing to learning activities to grow teams' confidence on sales and service.
- Store Environment
- Achieve and maintain an excellent luxury retail environment through high standards in all areas of the sales floor, product replenishment and the stock room.
- Support with floor moves and implementation of promotions, to maximise commercial opportunities and to company standard.
- Ensure consistent delivery of housekeeping and presentation standards throughout the store.
- Compliance
- Work with the management team to support adherence and implementation of company policies and procedures.
- Contribute to the health and safety of others and yourself by following safe working practices.
- To act in a responsible and positive manner at all times, ensuring that Company codes of practice are adhered to.
- Additional Duties
- To carry out any other duties that are reasonably requested.
- To support in other Molton Brown locations when the business needs dictate.
Previous retail/sales experience is essential for this role. Fully flexible hours needed to cover early/late shifts and weekends.
Molton Brown - Temporary Part Time Senior Sales Consultant/Keyholder (30 hours over 5 days) employer: Artemis Clarke Ltd
Artemis Clarke Ltd is an exceptional employer, offering a vibrant work culture at Bluewater that fosters teamwork and personal growth. With a focus on employee development through training opportunities and a competitive bonus scheme, we ensure our Store Managers are well-equipped to lead their teams to success while enjoying attractive employee discounts. Join us to be part of a dynamic retail environment where your passion for sales and leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Molton Brown - Temporary Part Time Senior Sales Consultant/Keyholder (30 hours over 5 days)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Artemis Clarke Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Molton Brown - Temporary Part Time Senior Sales Consultant/Keyholder (30 hours over 5 days)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Artemis Clarke Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Artemis Clarke Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Artemis Clarke Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Artemis Clarke Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Artemis Clarke Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Artemis Clarke Ltd!
