At a Glance
- Tasks: Support residents during a major refurbishment project, ensuring their voices are heard.
- Company: Join Thanet District Council and make a difference in your community.
- Benefits: Enjoy a competitive salary, flexible working hours, and a great staff benefits package.
- Other info: Work in a vibrant seaside area with excellent career growth opportunities.
- Why this job: Play a key role in creating safer, more sustainable homes for local residents.
- Qualifications: Strong communication skills and experience in customer service or community engagement.
The predicted salary is between 30804 - 34236 £ per year.
Location: Thanet, Kent
Salary: Starting Salary £30,804.00 per annum, with opportunity for progression to £34,236.00
Contractual hours: 37 Hours per week
Basis: Full time
Contract Type: Full time, 2 year Fixed term contract
Job reference: TDC0889
About:
This is a really exciting time for Thanet District Council’s Tenant and Leaseholder Services, as we embark on a £40 million refurbishment and retrofit project for our tower blocks. This project will improve both safety and energy efficiency as well as the environment for 406 households. It is a highly complex project due to the nature of the buildings, using multiple funding streams and requiring compliance with the new Building Safety Act.
We are looking for a motivated Resident Liaison Officer to join our Tower Block Retrofit and Refurbishment Team. This role is central to ensuring residents are fully supported and informed throughout the delivery of vital improvement works. The ideal candidate will have exceptional communication skills, acting as the first point of contact for residents during the project. They will also need experience in customer service, housing, or community engagement. Residents must be kept at the heart of this project, there will be much disruption as we commence this work and new technologies are being installed. Purposeful engagement with the residents is necessary to ensure all voices are heard throughout the process. This is a fantastic opportunity to play a meaningful role in delivering safer, more sustainable homes in our community.
Thanet is a great place to live and work. Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK’s only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too. All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council.
We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.
Our staff benefits package includes:
- Competitive salary
- Flexible working hours
- Possibility of remote/hybrid working
- Flexible annual leave and working arrangements
- Local Government Pension Scheme membership
- Reduced cost leisure membership, including Theatre tickets and sporting activities
- An extensive Employee Wellbeing package
Due to the nature of the role the successful candidate will be required to undertake an Enhanced DBS check as part of their pre-employment checks.
Closing date: 26/07/2026
Resident Liaison Officer in Margate employer: Artemis Clarke Ltd
Thanet District Council is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes flexible working hours, remote/hybrid options, and a strong focus on employee wellbeing. With a commitment to community engagement and improvement, this role as a Resident Liaison Officer allows you to make a meaningful impact while enjoying the vibrant culture and stunning coastal environment of Thanet. Join us in delivering vital services and enhancing the quality of life for our residents in this exciting phase of development.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer in Margate
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Artemis Clarke Ltd, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Artemis Clarke Ltd and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Resident Liaison Officer in Margate
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Artemis Clarke Ltd and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Artemis Clarke Ltd
✨Get to Know Public Sector Values
Before your interview with Artemis Clarke Ltd, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Artemis Clarke Ltd.
