At a Glance
- Tasks: Deliver exceptional client experiences and achieve personal and team sales targets.
- Company: Join Mappin & Webb, a prestigious luxury retail brand with a rich history.
- Benefits: Enjoy competitive salary, generous discounts, and a holiday purchase scheme.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of a legacy brand and grow your career in luxury retail.
- Qualifications: Positive attitude, retail experience, and a passion for client satisfaction.
The predicted salary is between 25000 - 32000 £ per year.
Location: Bluewater
Job Type: Permanent / Full Time
Salary: Competitive
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom, developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
About You
- A positive, “can-do” attitude.
- A passion for delivering exceptional client experience.
- Experience within a consultative retail environment.
- Motivated to reach and exceed targets.
- Eager to learn and build on your retail and product knowledge.
- A flexible team player who is always ready to go the extra mile.
Further Information
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. In 2012, Mappin & Webb's master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels of Her Majesty the Queen, the greatest honour that can be bestowed upon a jeweller. In 2017, Mappin & Webb's Master Craftsman, Mark Appleby, was appointed and continues to hold this position. This year he was involved in both the late Queen's State Funeral and the adjustments of the crowns for the coronation of King Charles III.
Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories. Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do, we love to wow our clients and make every interaction with us special and memorable.
Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Mappin & Webb - Full Time Sales Consultant (37.5 Hours) employer: Artemis Clarke Ltd
Mappin & Webb is an exceptional employer that offers a vibrant work culture centred around luxury retail, where employees are encouraged to develop their skills and grow their careers. With a commitment to delivering outstanding client experiences, the company provides extensive training, competitive benefits, and a supportive environment that values diversity and inclusivity. Located in Bluewater, employees enjoy a dynamic atmosphere while being part of a prestigious brand with a rich heritage and a strong reputation for excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Mappin & Webb - Full Time Sales Consultant (37.5 Hours)
✨Tip Number 1
Get to know Mappin & Webb inside out! Familiarise yourself with their products and history. This way, when you walk into that interview, you can chat confidently about what makes them special.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail down how you'll build relationships with clients. Remember, it’s all about making those connections that last beyond a single sale.
✨Tip Number 3
Show off your passion for luxury retail! Share stories of your previous experiences in consultative environments and how you’ve gone the extra mile for clients. This will highlight your dedication to delivering exceptional client experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mappin & Webb team!
We think you need these skills to ace Mappin & Webb - Full Time Sales Consultant (37.5 Hours)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you care about delivering exceptional client experiences and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV for the Sales Consultant role. Highlight any relevant experience in consultative retail environments and showcase your ability to build lasting client relationships. We love seeing how you fit into our world!
Be Specific:In your cover letter, give us specific examples of how you've exceeded targets or gone the extra mile for clients in the past. This helps us understand your approach and how you can bring that same energy to Mappin & Webb.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Artemis Clarke Ltd
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Mappin & Webb's product range. Dive into the details of their fine jewellery and watches, and be ready to discuss what makes them special. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Client Relationship Skills
Prepare examples from your past experiences where you've built strong relationships with clients. Highlight how you’ve gone the extra mile to ensure customer satisfaction. This is crucial for a Sales Consultant role, so make it personal and relatable!
✨Demonstrate a Can-Do Attitude
Mappin & Webb values a positive mindset. During the interview, express your enthusiasm for challenges and your willingness to learn. Share instances where your 'can-do' attitude made a difference in your previous roles.
✨Be Ready to Discuss Teamwork
As a Sales Consultant, teamwork is key. Think of examples where you collaborated with colleagues to achieve targets or improve client experiences. Emphasise your flexibility and readiness to support your team, as this aligns perfectly with their values.
