At a Glance
- Tasks: Deliver exceptional customer service and keep the shop immaculate.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Great opportunities for personal growth in a supportive environment.
- Why this job: Be part of a warm team that makes customers feel at home.
- Qualifications: No experience needed; just bring your passion for food and people.
The predicted salary is between 30000 - 30000 £ per year.
Location: Sanderstead
Hours: 8 Hours Per Week (Including Saturday)
Pay rate: £14.80 Per Hour
Job Type: Permanent/Part Time
Join Our Retail Team! There is more to COOK than food. Our shops play active roles in the communities they serve and that is thanks to the warmth, knowledge and care of our Retail Team. We are looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- We are a food business, make sure the shop always looks immaculate, clean and spotless.
- Stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Check in deliveries and placing orders, assist with stock taking as required.
- Look smart with apron, and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
- If you tick most of these boxes but not all, do not stress. We are all about potential.
Excellent Benefits including
- Paid breaks.
- Paid leave on your birthday, moving house, become grandparent or your child starts school for the first time.
- Staff profit share.
- Wellbeing program.
- 30% staff discount.
- Access to Cookie Jar Smart Spending discounts and free food perks.
- Team meals, events & away days.
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
- And many more.
What Cook is About
We are a proudly independent, family-owned B Corp, which basically means we care a lot about our food. About our people. And about doing the right thing, even when it is not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Team Member Sanderstead in London employer: Artemis Clarke Ltd
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub where our Retail Team members play a vital role in creating a warm and welcoming atmosphere for customers. With excellent benefits such as paid breaks, birthday leave, and a generous staff discount, alongside opportunities for personal growth within a B-Corp-certified business, working in Sanderstead offers a fulfilling and rewarding experience. Join us to be part of a family-owned company that values sustainability, people, and the community, where your potential is recognised and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Member Sanderstead in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This way, you can show how you fit into their culture and why you're the perfect match for their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent COOK in the best light possible.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It helps us keep track of everything and ensures you get noticed. Plus, it’s super easy to do!
We think you need these skills to ace Retail Team Member Sanderstead in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and customer service. Remember, we’re all about warmth and care here at COOK.
Tailor Your Application:Make sure to tailor your application to the Retail Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to provide remarkable service or keep things spotless in a shop environment.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for our team. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at Artemis Clarke Ltd
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Since they’re all about food and community, being able to chat about their offerings and how they fit into different occasions will show your genuine interest and help you connect with the interviewers.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about making customers feel at home in the shop.
✨Dress to Impress
Even though it’s a retail position, looking smart is important. Wear something that reflects the brand’s values and shows you take pride in your appearance. Don’t forget to bring a positive attitude along with your apron!
✨Ask Questions
Show your enthusiasm by asking thoughtful questions about the role and the company. This could be about their sustainability practices or how they engage with the community. It demonstrates that you’re not just interested in any job, but specifically in being part of COOK.
