At a Glance
- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a family-owned B Corp that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a welcoming team where your potential is valued.
- Qualifications: No experience needed; just a passion for food and people.
The predicted salary is between 30000 - 30000 £ per year.
Location: Blackheath
Hours: 16 Hours Per Week
Pay rate: £14.80 Per Hour
Join Our Retail Team! There is more to COOK than food. Our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We are looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Operate the till efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop and close the shop, cashing up.
- Check in deliveries and place orders, assist with stock taking as required.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
- If you tick most of these boxes but not all, do not stress. We are all about potential.
Excellent Benefits including
- Paid breaks.
- Paid leave on your birthday, moving house, becoming a grandparent or your child starting school for the first time.
- Staff profit share.
- Wellbeing program.
- 30% staff discount.
- Access to Cookie Jar Smart Spending discounts and free food perks.
- Team meals, events & away days.
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
- And many more.
What Cook is About
We are a proudly independent, family-owned B Corp, which basically means we care a lot about our food, our people, and about doing the right thing, even when it is not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Team Member - Blackheath in London employer: Artemis Clarke Ltd
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub where our Retail Team members play a vital role in creating a welcoming atmosphere for customers. With excellent benefits such as paid breaks, birthday leave, and a generous staff discount, alongside a commitment to employee growth and wellbeing, working in our Blackheath shop offers a fulfilling and rewarding experience. Join us in making a difference while enjoying the perks of being part of a B-Corp-certified business that values sustainability and community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Member - Blackheath in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their community-focused vibe.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your respect for the role and the company. Plus, it gives a sneak peek of how you'll represent COOK in the shop!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Team Member - Blackheath in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and customer service. Remember, we’re all about warmth and care here at COOK.
Tailor Your Application:Make sure to tailor your application to the Retail Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or retail experience. It shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about COOK and what we stand for!
How to prepare for a job interview at Artemis Clarke Ltd
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand the menu and be ready to discuss how certain dishes suit different occasions. This shows your enthusiasm for food and helps you connect with customers during the interview.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about making customers feel at home in the shop.
✨Dress to Impress
Even though it’s a retail position, looking smart is crucial. Wear something that reflects the professionalism of COOK. A neat appearance will show that you take the role seriously and are ready to represent the brand.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific situations, like managing stock or operating the till. Brush up on basic retail operations and think through how you would keep the shop immaculate and welcoming for customers.
