At a Glance
- Tasks: Help residents build long-term stability and resilience through practical energy-saving measures.
- Company: Join Thanet District Council, committed to community support and environmental protection.
- Benefits: Gain unique experience in project management and public service while making a real difference.
- Other info: Hands-on role with opportunities for professional development and a supportive work culture.
- Why this job: Be the face of a vital fund, directly impacting lives in your community.
- Qualifications: Great communication skills, IT literate, and experience advising vulnerable groups.
The predicted salary is between 29068 - 35528 £ per year.
Crisis and Resilience Officer
Location: Thanet Area
Basis: Full time, 2 year fixed term
Contractual hours: 37 hours
Application closing date: 28/08/2026
We are looking for a self-motivated and proactive individual to join our Home Energy Advice Team.
This is not about managing emergencies in a traditional sense - we want you to help residents build long-term stability, warmth, and resilience into their lives.
The new Crisis and Resilience Fund (CRF) is launching.
It is a key initiative designed to support our vulnerable residents through sudden financial shocks and help them build lasting resilience against future hardship.
As our new Crisis and Resilience Officer, you will be the public face of this fund and an ambassador for our work.
You will literally be out in the community, conducting home visits and leading our Cold Busters initiative.
This is a hands‑on role where you will directly install simple but effective energy‑saving measures (like smart radiator controls and draft‑proofing) to help lower residents' energy bills and improve home comfort.
This is a great opportunity for someone who wants to join Thanet's wonderful working culture, while developing their professional skills and making a real difference to real lives.
- You will be
- Managing projects from start to finish.
- Visiting residents to install practical measures that improve thermal comfort and reduce energy consumption.
- Assessing the needs of households during visits, providing advice and signposting residents to other vital services.
- Working with our colleagues in other organisations such as utility companies and charities to create a holistic support system for the people you get to know.
- Keeping accurate records of your visits and the impact we are making.
- You will also be
- A great communicator, with patience and genuine enthusiasm.
- A quick learner with a can‑do attitude who thrives in a fast‑paced environment.
- Great at prioritising.
- IT literate (confident using Google Workspace and MS software) so that you can record information accurately.
- Able to work independently and as part of a team.
- Experienced in providing advice to vulnerable groups.
- Why Thanet
At Thanet District Council, we do things differently.
We are committed to 'Providing the housing we need,' 'Protecting the environment,' and 'Creating a thriving place.' By joining us, you will be contributing directly to these corporate priorities.
This role offers you the chance to gain unique experience in project management, public service, and community support.
Due to the nature of the role the successful candidate will be required to undertake an Enhanced DBS check as part of their pre-employment checks.
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Crisis and Resilience Officer employer: Artemis Clarke Ltd
Artemis Clarke Ltd is an exceptional employer, offering a vibrant work culture at Bluewater that fosters teamwork and personal growth. With a focus on employee development through training opportunities and a competitive bonus scheme, we ensure our Store Managers are well-equipped to lead their teams to success while enjoying attractive employee discounts. Join us to be part of a dynamic retail environment where your passion for sales and leadership can truly shine.
