Crisis and Resilience Administrator

Crisis and Resilience Administrator

Full-Time 22950 - 28050 £ / year (est.) Home office (partial)
Artemis Clarke Ltd

At a Glance

  • Tasks: Support the Crisis and Resilience Fund, coordinating efforts to help vulnerable residents.
  • Company: Join Thanet District Council, a forward-thinking organisation making a real difference.
  • Benefits: Enjoy flexible working hours, competitive salary, and a comprehensive wellbeing package.
  • Other info: Experience a vibrant work culture in beautiful seaside towns with great career growth.
  • Why this job: Make a positive impact in your community while developing valuable professional skills.
  • Qualifications: Strong communication skills, attention to detail, and a proactive attitude are essential.

The predicted salary is between 22950 - 28050 £ per year.

Crisis and Resilience Administrator

Location: Thanet Area
Basis: Full time, 2 year fixed term contract
Contractual hours: 37
Application closing date: 28/08/2026

Be the glue that holds our project together

We are looking for a really organised, proactive individual to join our Home Energy Advice Team (HEAT).

While the Crisis and Resilience Officer is out in the community, you will keep everything running smoothly back in the office.

You will be the main point of contact for the Crisis and Resilience Fund (CRF) and will ensure that residents, partner organisations and the team are supported, coordinated, and connected.

The Crisis and Resilience Fund (CRF) is a new, key initiative designed to support vulnerable residents in Thanet who suffer sudden financial shocks (crisis - to be managed by the county council) or need help longer term (resilience - to be organised through Thanet District Council).

Our support will come in the form of home energy improvement measures.

Our administrator will effectively drive the project, managing the processes that allow the team to reach the people who need help most.

This is a hands‑on role. You will be the first point of contact for residents, acting as an ambassador for the Council.

You will also manage the Crisis and Resilience Officer's diary and track that works are undertaken and paid for with your proven ability to handle sensitive data.

You will also help us to spread the word about the help available through community engagement and by working with our communications colleagues on social media.

This is a great opportunity for someone who wants to join Thanet's wonderful working culture, while developing their professional skills in a role that makes a real difference to real lives.

  • We are looking for
  • A clear communicator, comfortable talking to residents and professional partners alike.
  • Someone with a keen eye for detail.
  • A fast learner with a "can-do" attitude, thriving in a fast‑paced environment.
  • A great prioritiser, able to react to competing demands.
  • A great team player.
  • Why Thanet

At Thanet District Council, we do things differently.

We are committed to 'Providing the housing we need,' 'Protecting the environment,' and 'Creating a thriving place.' By joining us, you will be contributing directly to these corporate priorities.

This role offers you the chance to gain unique experience in project administration, public service, and community support.

Thanet is a great place to live and work

Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity.

With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK's only Royal Harbour are all just a short train ride from central London thanks to the high‑speed rail link.

Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.

All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council.

We have set our sights high.

We want our residents to enjoy the highest quality services.

We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.

  • Our staff benefits package includes
  • Competitive salary
  • Flexible working hours
  • Possibility of remote/hybrid working
  • Flexible annual leave and working arrangements
  • Local Government Pension Scheme membership
  • Reduced cost leisure membership, including Theatre tickets and sporting activities
  • An extensive Employee Wellbeing package

Due to the nature of the role the successful candidate will be required to undertake an Enhanced DBS check as part of their pre‑employment checks.

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Crisis and Resilience Administrator employer: Artemis Clarke Ltd

Artemis Clarke Ltd is an exceptional employer, offering a vibrant work culture at Bluewater that fosters teamwork and personal growth. With a focus on employee development through training opportunities and a competitive bonus scheme, we ensure our Store Managers are well-equipped to lead their teams to success while enjoying attractive employee discounts. Join us to be part of a dynamic retail environment where your passion for sales and leadership can truly shine.

Artemis Clarke Ltd

Contact Details:

Artemis Clarke Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Crisis and Resilience Administrator

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Artemis Clarke Ltd, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Artemis Clarke Ltd and can help you get your foot in the door for these full-time public sector roles.

Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace Crisis and Resilience Administrator

Organisational Skills
Proactive Attitude
Communication Skills
Attention to Detail
Diary Management
Data Handling
Community Engagement

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Artemis Clarke Ltd and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Artemis Clarke Ltd

Get to Know Public Sector Values

Before your interview with Artemis Clarke Ltd, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Artemis Clarke Ltd.