At a Glance
- Tasks: Deliver exceptional customer service and manage the till with precision.
- Company: Join a family-owned B Corp that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Great opportunities for personal growth in a dynamic retail environment.
- Why this job: Be part of a welcoming team that makes a real difference in the community.
- Qualifications: No experience needed, just a passion for food and helping others.
The predicted salary is between 13 - 13 £ per hour.
Location: Leigh on Sea
Hours: Various Hours
Pay rate: £13.45 Per Hour
Job Type: Casual
Join Our Retail Team! There is more to COOK than food. Our shops play active roles in the communities they serve and that is thanks to the warmth, knowledge and care of our Retail Team. We are looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Check in deliveries and place orders, assist with stock taking as required.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience is not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
- If you tick most of these boxes but not all, do not stress. We are all about potential.
Excellent Benefits include
- Paid breaks.
- Paid leave on your birthday, moving house, becoming a grandparent or your child starts school for the first time.
- Staff profit share.
- Wellbeing program.
- 30% staff discount.
- Access to Cookie Jar Smart Spending discounts and free food perks.
- Team meals, events & away days.
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
- And many more.
What Cook is About
We are a proudly independent, family-owned B Corp, which basically means we care a lot about our food, our people, and about doing the right thing, even when it is not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Casual Retail Dynamo: Customer Care & Till Expert employer: Artemis Clarke Ltd
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub where our team members are valued and empowered to provide exceptional customer service. Located in Leigh on Sea, our casual retail roles offer flexible hours, competitive pay, and a range of unique benefits including paid breaks, staff discounts, and opportunities for personal growth within a B-Corp-certified environment that prioritises sustainability and community engagement. Join us to be part of a warm, inclusive culture where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Dynamo: Customer Care & Till Expert
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent COOK's values right from the start.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we get your details and can consider you for the role. Plus, it shows you're keen to join our team!
We think you need these skills to ace Casual Retail Dynamo: Customer Care & Till Expert
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Tailor Your Application:Make sure to tailor your application to the role of Casual Retail Dynamo. Highlight any relevant experience or skills that match what we’re looking for, especially in customer care and till operations.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your message across!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Artemis Clarke Ltd
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand their menu offerings and how they cater to different occasions. This will help you engage with customers and show that you genuinely care about what you’re selling.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you made customers feel valued and how you handled any challenges. This will demonstrate your ability to offer remarkable service, which is key for this role.
✨Practice Till Operations
If you have experience with tills, great! If not, brush up on basic cash handling skills. Be ready to discuss how you would ensure accuracy and efficiency when operating the till, as this is a crucial part of the job.
✨Dress to Impress
Even though it’s a casual retail position, looking smart is important. Wear something that reflects the company’s values and shows you take pride in your appearance. Don’t forget to bring a positive attitude and a smile!
