At a Glance
- Tasks: Lead a luxury retail team, deliver exceptional customer experiences, and drive sales success.
- Company: Join Arabian Oud, a globally recognised luxury fragrance house with a rich heritage.
- Benefits: Competitive salary, career growth opportunities, and a chance to work in a vibrant environment.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Be part of a prestigious brand and inspire others while creating unforgettable fragrance experiences.
- Qualifications: Experience in luxury retail management and a passion for customer service.
The predicted salary is between 36086 - 44106 £ per year.
Our journey began in the traditional marketplace of Riyadh, Souk Al-Zal, with a vision to create some of the world's most luxurious fragrance experiences.
Today, Arabian Oud stands as a globally recognised luxury fragrance house with stores across major international cities including London, Paris, Dubai, Milan, Madrid, and New York.
We are seeking an inspiring and commercially driven Assistant Store Manager who will support the Store Manager in delivering exceptional luxury retail experiences, leading high-performing teams, and driving commercial success while upholding the prestige and heritage of the Arabian Oud brand.
- Leadership & Team Development
- Support the Store Manager in leading daily store operations and delivering operational excellence.
- Inspire, coach, and develop the team to achieve individual and store performance objectives.
- Foster a collaborative, high-performing culture that reflects Arabian Oud's luxury service standards.
- Support recruitment, onboarding, training, and ongoing development of store colleagues.
- Sales & Client Experience
- Deliver exceptional luxury customer experiences through personalised fragrance consultations.
- Drive commercial performance through client engagement, product storytelling, and cross-selling strategies.
- Build lasting customer relationships that encourage loyalty and repeat business.
- Resolve customer enquiries professionally while maintaining the highest standards of service.
- Visual Merchandising
- Maintain exceptional visual merchandising standards that reflect the Arabian Oud brand.
- Support seasonal launches, promotional campaigns, and fragrance activations.
- Ensure the boutique consistently presents an elegant and luxurious environment.
- Operations
- Support opening and closing procedures, cash management, and operational controls.
- Oversee stock replenishment, inventory accuracy, and back-of-house organisation.
- Monitor store performance and key retail KPIs.
- Maintain operational excellence across all areas of the business.
- Brand Leadership
- Champion Arabian Oud's heritage, craftsmanship, and luxury retail philosophy.
- Maintain expert knowledge of fragrance collections, ingredients, and industry trends.
- Represent the brand with professionalism, confidence, and impeccable presentation.
- Support client events, private appointments, and exclusive in-store experiences.
- Compliance & Standards
- Uphold company policies, privacy standards, and health & safety procedures.
- Ensure pricing, promotions, and merchandising remain aligned with company standards.
- Protect company assets through effective operational controls and leadership.
- Key Qualifications
- Previous supervisory or management experience within luxury retail, beauty, fragrance, or premium fashion.
- Proven ability to lead and motivate high-performing teams.
- Strong commercial awareness with a track record of achieving sales targets.
- Exceptional communication and customer relationship skills.
- Professional appearance with a flexible approach to working hours.
- #J-18808-Ljbffr
Arabian Oud - Full Time Assistant Manager employer: Artemis Clarke Ltd
At Arabian Oud, we pride ourselves on being a premier employer in the luxury retail sector, offering our Assistant Managers the opportunity to thrive in a dynamic and collaborative environment. Our commitment to employee development is reflected in our comprehensive training programmes and leadership support, ensuring that every team member can grow their career while delivering exceptional customer experiences. Located in the heart of Riyadh, our store embodies the rich heritage of Arabian Oud, providing a unique workplace where passion for fragrance meets excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Arabian Oud - Full Time Assistant Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Artemis Clarke Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Artemis Clarke Ltd!
We think you need these skills to ace Arabian Oud - Full Time Assistant Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Artemis Clarke Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Artemis Clarke Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Artemis Clarke Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Artemis Clarke Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
