At a Glance
- Tasks: Lead and inspire a retail team to deliver exceptional customer service and exceed sales targets.
- Company: Join Ann Summers, a unique brand known for empowerment and inclusivity.
- Benefits: Enjoy a competitive salary, 50% staff discount, wellness programme, and career progression.
- Other info: Great induction and support to set you up for success in your new role.
- Why this job: Be part of a dynamic team that pushes boundaries and makes a real impact.
- Qualifications: Experience as a Keyholder or Team Leader in Retail or Hospitality is preferred.
The predicted salary is between 13 - 14 £ per hour.
Location: Bluewater
Salary: £28,392.00 Per Annum
Contract: Permanent / Full Time
Hours: 39 Hours Per Week
About
We are on the hunt for a Full Time TEAM LEADER in our Bluewater store, someone who is results driven and absolutely service obsessed! You will be accountable for leading the success of the retail team and their performance; INSPIRING them to be the best they can be. COACHING them so they have what it takes to thrive. MOTIVATING them to exceed targets and smash their goals.
About The Applicant:
How you will add real value in your role:
- Lead the team to create an amazing service experience, one that the customer will remember.
- Ignite a real sales energy in store to exceed the targets, and be sure to get involved, show them how it’s done!
- Be the kind of leader you would want leading you, support, drive and recognise the great team you have.
- Stay in the loop; know what’s going on in the business, understand what you need to do and be clear on when it needs to be done by, organisation always wins.
- Our stores are the window to our brand, be sure to keep the VM on fire and the product looking hot, just as our customers would expect from us!
You might know Ann Summers as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you’re right, but we’re SO much more than that… We are a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our talented people are at the heart of our retail business, and they’re the ones who make our brand the incredible success that it is.
What is in it for you?
- £28,392.00 Per Annum.
- A great induction, setting you up for success in your new retail role.
- 50% staff discount.
- Incentives and initiatives.
- Wellness programme.
- Internal progression journey.
If you are currently a Keyholder or Team Leader in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more!
Ann Summers - Full Time Senior Team Leader (39 hours) employer: Artemis Clarke Ltd
At Ann Summers, we pride ourselves on being an empowering and inclusive employer that values our talented team members at the heart of our retail business. Working as a Full Time Senior Team Leader in our Bluewater store offers you not only a competitive salary and generous staff discounts but also a supportive work culture that prioritises personal growth and development through comprehensive training and internal progression opportunities. Join us to inspire and lead a dynamic team while being part of a brand that pushes boundaries and creates memorable customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Ann Summers - Full Time Senior Team Leader (39 hours)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Artemis Clarke Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Artemis Clarke Ltd!
We think you need these skills to ace Ann Summers - Full Time Senior Team Leader (39 hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Artemis Clarke Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Artemis Clarke Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Artemis Clarke Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Artemis Clarke Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
