About the Role
GR Employment is recruiting for an Operations Agent role at a client site in Inverness. This position offers a temporary to permanent pathway within a dynamic service centre environment. You will be the first point of contact for customer queries, providing exceptional service to both internal and external stakeholders.
Key Responsibilities
- Deliver high-quality customer service as the primary contact for frontline queries
- Act as Service Centre Receptionist, welcoming visitors professionally
- Provide administrative support using Microsoft Office applications
- Carry out light warehouse tasks as required
- Support the wider operations team to maintain smooth site operations
- Use Microsoft Excel, Outlook, and Teams for daily tasks
What We're Looking For
- Excellent written and verbal communication skills
- Strong interpersonal abilities
- Good working knowledge of Microsoft Excel, Outlook, and Teams
- Ability to work in a fast-paced, varied environment
- Willingness to undergo security screening including a 5-year history check and UK criminal record check
Shift
- Monday - Friday: 10:30 to 19:00, 30‑minutes unpaid break
- Shift premium: extra £2.80 per hour after 7:00pm
- Saturday premium: extra £1.22 per hour; Sunday premium: extra £2.27 per hour
Administrator / Operations Agent (38) employer: Artemis Clarke Ltd
Artemis Clarke Ltd is an exceptional employer, offering a vibrant work culture at Bluewater that fosters teamwork and personal growth. With a focus on employee development through training opportunities and a competitive bonus scheme, we ensure our Store Managers are well-equipped to lead their teams to success while enjoying attractive employee discounts. Join us to be part of a dynamic retail environment where your passion for sales and leadership can truly shine.
