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For Companies At a Glance
- Tasks: Join us as a Client-Facing Software Engineer, bridging tech and users in real-world environments.
- Company: Rapidly growing defence tech company specialising in unmanned aerial systems.
- Benefits: Competitive salary, relocation assistance, hybrid work model, and impactful projects.
- Why this job: Make a difference by ensuring our technology supports critical missions in the field.
- Qualifications: 5-10 years in software engineering, strong networking knowledge, and Python skills.
- Other info: Dynamic role with immediate impact and excellent career growth opportunities.
The predicted salary is between 60000 - 100000 £ per year.
Location: Hereford, UK (4 Days Onsite / 1 Day Remote)
Salary: £60,000 - £100,000 (Dependent on experience)
Security Clearance: SC / DV (or eligibility to obtain)
The Role
We are a rapidly growing defence technology company specializing in advanced unmanned aerial systems (UAS). Our products are currently deployed with tier-one users, providing critical capability in challenging environments.
We are looking for a Client-Facing Software Engineer to become our primary technical point of contact in Hereford. You will effectively take over the on-the-ground technical responsibilities from the company founders, embedding yourself with MOD users and partner forces. This is a hybrid role between software engineering, systems integration, and technical account management. You will not just be fixing bugs; you will be running trials, troubleshooting complex network environments in the field, and ensuring our technology delivers operational success for the end-user.
Key Responsibilities
- Operational Integration: Act as the technical face of the company in Hereford. You will be the bridge between the end-user's operational reality and our engineering team.
- Trials & Demos: Plan and execute flight trials, system demonstrations, and user training sessions. You will ensure the kit works when it matters most.
- Field Troubleshooting: Diagnose and resolve complex connectivity, networking, and software integration issues in real-world environments.
- Feedback Loop: Observe how the system is used operationally. Identify failure points, gather user feedback, and translate these insights into technical requirements for the R&D team.
- Stakeholder Management: Communicate complex technical concepts with confidence to a diverse audience, ranging from operators in the field to senior military and civilian stakeholders.
What We Need From You
- Experience: 5–10 years in software engineering, systems engineering, or a high-level technical field support role.
- Networking Fundamentals: Deep knowledge of IP networking, radio links, and connectivity troubleshooting is essential. You need to know why a packet isn’t getting from the drone to the tablet.
- Python Proficiency: Practical experience with Python is required for scripting, data analysis, and debugging field tools.
- Credibility: You must be able to hold your own in a room with demanding military customers. You represent the company; we need professionalism without ego or theatrics.
- Problem Solving: A hands-on approach to fixing hardware/software integration issues under time pressure.
Desirable Background
- Ex-Signals / Comms: Ideally, you have a background in military signals or communications engineering, but without the baggage. We value the operational context, but we operate with the agility of a tech startup.
- Drone/UAS Experience: Understanding of MAVLink, flight controllers, or RF systems.
The Package
- Salary: £60k - £100k per annum.
- Relocation: Relocation assistance is available for candidates living more than 40 miles from Hereford.
- Work Pattern: 4 days a week onsite in Hereford, 1 day remote/flexible.
- Impact: You will see the immediate result of your work in the field, supporting users who rely on our technology for safety and mission success.
To Apply: Please submit your CV detailing your experience with field integration and networking troubleshooting. Due to the nature of our work, all applicants must be UK Nationals.
Client facing software Engineer in Ross on Wye employer: Artemis Chase - Defence & Space Specialists
Contact Detail:
Artemis Chase - Defence & Space Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client facing software Engineer in Ross on Wye
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events or meetups where you can connect with current employees or other candidates. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 3
Practice your technical explanations. You’ll need to communicate complex ideas clearly, so rehearse how you’d explain your skills and experiences to someone without a technical background.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining our team.
We think you need these skills to ace Client facing software Engineer in Ross on Wye
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience in software engineering and field integration. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or experiences!
Showcase Problem-Solving Skills: In your application, emphasise your problem-solving abilities, especially in high-pressure situations. We’re looking for someone who can troubleshoot complex issues, so share examples of how you've tackled challenges in the past.
Communicate Clearly: Since this role involves liaising with various stakeholders, make sure your written communication is clear and concise. We need to know you can explain technical concepts without getting lost in jargon!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Artemis Chase - Defence & Space Specialists
✨Know Your Tech Inside Out
Make sure you have a solid grasp of the technologies mentioned in the job description, especially around software and hardware integration. Brush up on your Python skills and be ready to discuss how you've tackled networking issues in the past.
✨Prepare for Real-World Scenarios
Think about specific examples from your experience where you've had to troubleshoot complex problems in the field. Be ready to explain your thought process and how you approached these challenges, as this will show your practical problem-solving skills.
✨Communicate Like a Pro
Since you'll be the technical face of the company, practice explaining complex concepts in simple terms. You might be talking to military personnel or senior stakeholders, so being able to adapt your communication style is key.
✨Show Your Passion for the Role
Express your enthusiasm for working with unmanned aerial systems and how you can contribute to the team. Share any relevant experiences that highlight your interest in defence technology and your commitment to operational success.
