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For Companies At a Glance
- Tasks: Be the friendly face of the Walker Art Gallery, ensuring visitors have a memorable experience.
- Company: Join National Museums Liverpool, a vibrant and inclusive organisation dedicated to cultural engagement.
- Benefits: Part-time hours with a supportive team and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a creative environment.
- Qualifications: Passion for customer service and ability to engage with diverse audiences.
- Other info: Flexible role perfect for students looking to gain experience in the arts.
Visitor Assistant (18.5 hours per week – Walker Art Gallery), National Museums Liverpool
October 2, 2025
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Location:Liverpool (Walker Art Gallery)
Contract Type:Temporary
Position Type:Part Time
Closing Date:Thursday 09 October 2025 at 12 noon
The Vacancy
Our peopleare at the heartof National Museums Liverpool.Colleaguesfrom across the NML teammake a difference everyday,creating memorable experiences for everyone and challenging expectations.We pride ourselves on being a place for everyone, butwe are always aiming higher, aspiring to be representativeof the communities we serve. Through our people, we are building a culture which embeds trust, respect and inclusionand an organisationin which people areengaged and empowered to enable National Museums Liverpool to evolve. You could be just the right person to join us.
We currently have the postof Visitor Assistant (18.5 hours per week – Walker Art Gallery) available.
Reporting to the Duty Manager (Visitor Experience), as a Visitor Assistant you will work within the Visitor Experience Team and be the first point of contact for our visitors, providing a welcoming, friendly, safe and enjoyable visit. You will interact with a diverse range of audiences to get the most from their visit, helping them to engage with our exhibitions, collections and activities whilst supporting our mission to create memorable experiences for everyone – challenging expectations.
We aim to deliver a high-quality, positive and rewarding museum experience that will encourage children, young people, and adults to gain the knowledge and skills they need to develop their educational attainment, cultural awareness, and life chances.
Being passionate about people, and excellent customer service, is essential. An ability to respond independently to queries and spot an opportunity to improve someone’s visit with well-timed guidance is also a must. You’ll also play a key role in maintaining our high Health, Safety & Security standards.
If you think you match the job description and our organisation ethos then click on the link to apply with your CV and supporting statement indicating how you meet the person specification.
Additional Information
Disclosure and Barring Service Checks (DBS)
National Museums Liverpool carriesout checks, at a level appropriate for each role, as part of our recruitment process. Checks are completedthrough the Disclosure and Barring Service, following a successful interview and conditional offer. Details of these checksarerestricted to the People Team and not shared with recruiting managers.
National Museums Liverpoolare not currently a sponsor organisation for those applying from outside of the UK. This means that we will be unable to sponsorapplications for a work visas from those who live outside of the UK and do not currently hold the right to work.
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Visitor Assistant (18.5 hours per week – Walker Art Gallery), National Museums Liverpool employer: Art In Liverpool
Contact Detail:
Art In Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Assistant (18.5 hours per week – Walker Art Gallery), National Museums Liverpool
✨Tip Number 1
Get to know the Walker Art Gallery and its exhibitions before your interview. This shows your genuine interest and helps you connect with the team during your chat. Plus, it gives you a chance to think of questions that demonstrate your enthusiasm!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help visitors or handle tricky situations. Being able to showcase your problem-solving abilities will definitely impress the hiring team.
✨Tip Number 3
Network with current or former Visitor Assistants if you can. They can provide insider tips on what the role really involves and what the team values most. Plus, it’s a great way to get your name out there!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Make sure your CV and supporting statement highlight how you align with our mission to create memorable experiences for everyone.
We think you need these skills to ace Visitor Assistant (18.5 hours per week – Walker Art Gallery), National Museums Liverpool
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with people and create memorable experiences, so share any relevant examples that highlight your passion.
Tailor Your Supporting Statement: Make sure your supporting statement is tailored to the Visitor Assistant role. Highlight how your skills and experiences align with the job description, especially your ability to engage with diverse audiences and enhance their visit.
Be Clear and Concise: Keep your CV and supporting statement clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for our team at National Museums Liverpool.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Art In Liverpool
✨Know the Venue
Before your interview, take some time to research the Walker Art Gallery. Familiarise yourself with its exhibitions and collections. This will not only show your genuine interest in the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your People Skills
As a Visitor Assistant, you'll be interacting with a diverse range of visitors. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. Highlighting your passion for people will resonate well with the interviewers.
✨Understand Their Mission
National Museums Liverpool aims to create memorable experiences for everyone. Be ready to discuss how you can contribute to this mission. Think about ways you can enhance visitor engagement and ensure a safe and enjoyable experience for all.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the Visitor Experience Team and the role itself. This shows your enthusiasm and helps you determine if the position aligns with your values and career goals.