At a Glance
- Tasks: Lead membership initiatives and shape experiences that connect art with diverse audiences.
- Company: Art Fund, a national charity dedicated to supporting museums and galleries across the UK.
- Benefits: Generous annual leave, free exhibition entry, life assurance, and pension contributions.
- Other info: Join a diverse team committed to positive change and inclusivity.
- Why this job: Make a real impact in the arts sector while leading a passionate team.
- Qualifications: Proven experience in membership or subscription leadership and a passion for arts and culture.
The predicted salary is between 65000 - 70000 € per year.
Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
We're looking for an exceptional Head of Membership to join our Audiences Directorate and take ownership of Art Fund's core membership portfolio at a pivotal moment in our growth. This is a leadership role that combines commercial weight (you'll own the membership budget, income targets, and product roadmap) with real creative purpose: shaping the propositions, pricing, and member experiences that bring art within reach of more people across the UK. You'll lead a talented team, own our CRM transformation programme, and shape the products and strategies that will grow our membership base - from retaining our loyal existing members to attracting a new generation. If you have a strong track record in membership, subscription, or loyalty programme leadership, a data-driven mindset, and a passion for what arts and culture can do for people, we'd love to hear from you.
Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
Free Entry to Exhibitions
Life Assurance – cover for up to three times your basic salary.
Season Ticket Loan
Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Membership Manager - Home Based in London employer: Art Fund
Art Fund is an exceptional employer that champions diversity, inclusion, and sustainability while fostering a collaborative and creative work culture. As a member of our team, you'll enjoy generous benefits including 25 days of annual leave, free entry to exhibitions, and a robust pension scheme, all while playing a pivotal role in shaping the future of arts and culture across the UK from the vibrant location of King’s Cross, London. We are committed to your professional growth and offer unique opportunities to lead impactful initiatives that resonate with our mission to make art accessible to all.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Manager - Home Based in London
✨Tip Number 1
Network like a pro! Reach out to people in the art and membership sectors on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for art and culture during interviews. Share personal stories or experiences that highlight your commitment to inclusivity and community engagement. It’s all about connecting with their mission!
✨Tip Number 3
Prepare some killer questions for your interviewers. Ask about their vision for the membership programme or how they plan to engage new audiences. This shows you’re genuinely interested and ready to contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Art Fund team.
We think you need these skills to ace Membership Manager - Home Based in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Membership Manager role. Highlight your experience in membership or subscription leadership, and show us how your skills align with our mission at Art Fund.
Show Your Passion for Arts and Culture:We want to see your enthusiasm for the arts! Share any relevant experiences or projects that demonstrate your commitment to making art accessible and inclusive for everyone.
Be Data-Driven:Since this role involves owning the membership budget and income targets, it’s crucial to showcase your analytical skills. Include examples of how you've used data to drive decisions and improve membership experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Art Fund
✨Know Your Membership Inside Out
Before the interview, dive deep into Art Fund's membership offerings and understand their value propositions. Be ready to discuss how you can enhance member experiences and attract new members, showcasing your passion for arts and culture.
✨Showcase Your Leadership Skills
As a Head of Membership, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and drive results. Highlight any experience with CRM systems and how you've used data to inform your strategies.
✨Emphasise Diversity and Inclusion
Art Fund values diversity and inclusion, so be sure to articulate your understanding of these principles. Share any relevant experiences where you've promoted inclusivity in previous roles or initiatives that align with their mission to create welcoming spaces.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about Art Fund's future plans, challenges in membership growth, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
