At a Glance
- Tasks: Lead membership growth and enhance member experiences in the arts sector.
- Company: Art Fund, a national charity dedicated to supporting museums and galleries.
- Benefits: Generous annual leave, free exhibition entry, life assurance, and pension contributions.
- Other info: Join a diverse team committed to positive change and inclusivity.
- Why this job: Make a real impact on arts accessibility while leading a passionate team.
- Qualifications: Proven experience in membership or loyalty programme leadership with a data-driven approach.
The predicted salary is between 65000 - 70000 € per year.
Salary: £65,000 - £70,000 per annum
Hours: Full time
Contract: Permanent
Location: King’s Cross, London. Hybrid
Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
We're looking for an exceptional Head of Membership to join our Audiences Directorate and take ownership of Art Fund's core membership portfolio at a pivotal moment in our growth. This is a leadership role that combines commercial weight (you'll own the membership budget, income targets, and product roadmap) with real creative purpose: shaping the propositions, pricing, and member experiences that bring art within reach of more people across the UK. You'll lead a talented team, own our CRM transformation programme, and shape the products and strategies that will grow our membership base - from retaining our loyal existing members to attracting a new generation. If you have a strong track record in membership, subscription, or loyalty programme leadership, a data-driven mindset, and a passion for what arts and culture can do for people, we'd love to hear from you.
Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
Free Entry to Exhibitions
Life Assurance – cover for up to three times your basic salary.
Season Ticket Loan
Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Head of Membership and Events in London employer: Art Fund
Art Fund is an exceptional employer that champions diversity, inclusion, and sustainability at its core, making it a meaningful place to work in the heart of King’s Cross, London. With generous benefits such as 25 days of annual leave, life assurance, and a commitment to employee growth through leadership opportunities, Art Fund fosters a collaborative and creative work culture that empowers its team to make a positive impact on the arts and culture sector across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Membership and Events in London
✨Tip Number 1
Network like a pro! Reach out to people in the arts and culture sector, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for art and culture during interviews. Share personal stories about how art has impacted your life or how you've contributed to similar initiatives. This will help you stand out as someone who truly cares about the mission of the Art Fund.
✨Tip Number 3
Prepare for those tricky interview questions! Research common questions for leadership roles in membership and events, and practice your responses. We want you to feel confident and ready to showcase your skills and experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and contributing to our mission.
We think you need these skills to ace Head of Membership and Events in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Membership role. Highlight your experience in membership or subscription leadership, and show us how your skills align with our mission at Art Fund.
Show Your Passion for Arts and Culture:We want to see your enthusiasm for the arts! Share any relevant experiences or projects that demonstrate your commitment to making art accessible and inclusive for everyone.
Be Data-Driven:Since this role involves owning the membership budget and income targets, make sure to include examples of how you've used data to drive decisions in previous roles. We love a good numbers story!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Art Fund
✨Know Your Art Fund
Before the interview, dive deep into Art Fund's mission and values. Understand their commitment to diversity, inclusion, and sustainability. This will not only help you align your answers with their goals but also show your genuine interest in the organisation.
✨Showcase Your Leadership Skills
As a Head of Membership, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led a team or project, particularly in membership or subscription contexts. Highlight how you’ve driven growth and engagement.
✨Be Data-Driven
Art Fund is looking for someone with a data-driven mindset. Come prepared with insights on how you've used data to inform decisions in previous roles. Discuss specific metrics you've improved and how they impacted membership growth or retention.
✨Engage with Creative Ideas
This role combines commercial strategy with creative purpose. Think about innovative ideas you could bring to the table regarding member experiences and product offerings. Be ready to discuss how you would attract a new generation of members while retaining existing ones.
