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- Tasks: Lead membership strategies and enhance member experiences for a national art charity.
- Company: Art Fund, a pioneering charity supporting museums and galleries across the UK.
- Benefits: Competitive salary, generous annual leave, and hybrid working options.
- Other info: Join us in shaping a more inclusive and diverse art community.
- Why this job: Make a real impact in arts and culture while leading a passionate team.
- Qualifications: Proven experience in membership or loyalty programme leadership with a data-driven approach.
The predicted salary is between 65000 - 70000 £ per year.
Salary: £65,000 - £70,000 per annum
Hours: Full time
Contract: Permanent
Location: King’s Cross, London. Hybrid
Who are we?
Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK. We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value. We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
We're looking for an exceptional Head of Membership to join our Audiences Directorate and take ownership of Art Fund's core membership portfolio at a pivotal moment in our growth. This is a leadership role that combines commercial weight (you'll own the membership budget, income targets, and product roadmap) with real creative purpose: shaping the propositions, pricing, and member experiences that bring art within reach of more people across the UK. You'll lead a talented team, own our CRM transformation programme, and shape the products and strategies that will grow our membership base - from retaining our loyal existing members to attracting a new generation. If you have a strong track record in membership, subscription, or loyalty programme leadership, a data-driven mindset, and a passion for what arts and culture can do for people, we'd love to hear from you.
Key Employee Benefits
Generous Annual leave– 25 days annual leave and
Head of Membership in London employer: Art Fund
Contact Detail:
Art Fund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Membership in London
✨Tip Number 1
Network like a pro! Reach out to people in the arts and culture sector, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with hiring managers or during interviews, let your enthusiasm for art and culture shine through. Share your ideas on how to enhance membership experiences and engage communities.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the role of Head of Membership. Be ready to discuss your data-driven mindset and how you've successfully led teams in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our mission to support the arts.
We think you need these skills to ace Head of Membership in London
Some tips for your application 🫡
Show Your Passion for Art: When writing your application, let your love for art and culture shine through. We want to see how your passion aligns with our mission at Art Fund, so don’t hold back on sharing your enthusiasm!
Tailor Your Experience: Make sure to highlight your relevant experience in membership or subscription programmes. We’re looking for someone who can demonstrate a strong track record, so be specific about your achievements and how they relate to the role.
Be Data-Driven: Since this role involves owning the membership budget and income targets, it’s crucial to showcase your data-driven mindset. Include examples of how you've used data to inform decisions and drive growth in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Art Fund!
How to prepare for a job interview at Art Fund
✨Know Your Art Fund
Before the interview, dive deep into Art Fund's mission and values. Understand their role in supporting museums and galleries across the UK. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Head of Membership, you'll be leading a team. Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Think about challenges you've faced and how you motivated your team to overcome them.
✨Be Data-Driven
Since the role requires a data-driven mindset, come prepared with examples of how you've used data to inform decisions in previous roles. Discuss specific metrics you've improved or strategies you've implemented based on data insights.
✨Engage with Inclusivity
Art Fund places a strong emphasis on diversity and inclusion. Be ready to discuss how you've promoted these values in your previous work. Share ideas on how you would enhance member experiences to ensure they are welcoming and inclusive for all.