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- Tasks: Lead membership initiatives and shape experiences that connect art with diverse audiences.
- Company: Art Fund, a national charity dedicated to supporting museums and galleries across the UK.
- Benefits: Generous annual leave, free National Art Pass, life assurance, and pension contributions.
- Other info: Join a diverse team committed to positive change and inclusivity.
- Why this job: Make a real impact in the arts sector while leading a passionate team.
- Qualifications: Proven experience in membership or subscription leadership and a passion for arts and culture.
The predicted salary is between 65000 - 70000 £ per year.
Salary: £65,000 - £70,000 per annum
Hours: Full time
Contract: Permanent
Location: King’s Cross, London. Hybrid
Who are we?
Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK. We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value. We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
We're looking for an exceptional Head of Membership to join our Audiences Directorate and take ownership of Art Fund's core membership portfolio at a pivotal moment in our growth. This is a leadership role that combines commercial weight (you'll own the membership budget, income targets, and product roadmap) with real creative purpose: shaping the propositions, pricing, and member experiences that bring art within reach of more people across the UK. You'll lead a talented team, own our CRM transformation programme, and shape the products and strategies that will grow our membership base - from retaining our loyal existing members to attracting a new generation. If you have a strong track record in membership, subscription, or loyalty programme leadership, a data-driven mindset, and a passion for what arts and culture can do for people, we'd love to hear from you.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59pm on 31 May 2026
We are committed...
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect. We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Head of Membership employer: Art Fund
Contact Detail:
Art Fund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Membership
✨Tip Number 1
Network like a pro! Reach out to people in the art and membership sectors on LinkedIn or at events. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show your passion for art and culture during interviews. Share personal stories or experiences that highlight your commitment to inclusivity and community engagement. It’s all about connecting with their mission!
✨Tip Number 3
Prepare some killer questions for your interviewers. Ask about their vision for the membership programme or how they plan to engage new audiences. This shows you’re genuinely interested and ready to contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of the Art Fund family.
We think you need these skills to ace Head of Membership
Some tips for your application 🫡
Show Your Passion for Art: When you're writing your application, let your love for art and culture shine through! We want to see how your passion aligns with our mission at Art Fund. Share any relevant experiences that highlight your commitment to making art accessible to everyone.
Tailor Your Application: Make sure to customise your application for the Head of Membership role. Highlight your experience in membership or subscription leadership, and don’t forget to mention any data-driven successes you've had. We’re looking for someone who can really connect with our goals!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it reaches us and allows you to easily track your application status. Plus, it shows you’re keen on joining our community!
How to prepare for a job interview at Art Fund
✨Know Your Art Fund
Before the interview, dive deep into Art Fund's mission and values. Understand their role in supporting museums and galleries across the UK. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Head of Membership, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and drive results. Highlight any experience you have with CRM systems or membership growth strategies.
✨Be Data-Driven
Art Fund is looking for someone with a data-driven mindset. Be ready to discuss how you've used data to inform decisions in previous roles. Bring specific examples of how you've tracked membership metrics or improved retention rates.
✨Emphasise Diversity and Inclusion
Given Art Fund's commitment to diversity and inclusion, be prepared to discuss how you've fostered these values in your previous roles. Share any initiatives you've led or been part of that aimed at creating inclusive environments, especially in arts and culture.