At a Glance
- Tasks: Manage contracts from start to finish, ensuring quality and client satisfaction.
- Company: Join ART Cleaning, a leading provider of commercial cleaning services across the UK.
- Benefits: Earn £40,000 - £50,000 plus bonuses, enjoy 30 days holiday, and an electric company vehicle.
- Other info: Flexible working hours with opportunities for career progression.
- Why this job: Be part of a growing team and make a real impact in the cleaning industry.
- Qualifications: Experience in contract management and strong organisational skills are essential.
About ART Cleaning
ART Cleaning is a leading specialist commercial window cleaning and cleaning services provider, delivering services to universities, NHS hospitals, public sector organisations and commercial properties across the Midlands and throughout the UK.
We are looking for a proactive and organised Contracts Manager to join our growing team and play a key role in the mobilisation, management, delivery and development of our contracts.
What We Offer
- £40,000 - £50,000 basic salary.
- Performance-related bonus scheme worth approximately £4,000 - £5,000 per annum, paid monthly.
- Electric company vehicle with free on-site charging or car allowance.
- Company laptop and mobile phone.
- 30 days holiday including Bank Holidays.
- Christmas shutdown.
- Early finish on Fridays.
- Genuine career progression opportunities within a growing business.
Your Role as Contracts Manager
Working closely with the General Manager and Operations Manager, you will take ownership of contracts from initial enquiry and quotation through to mobilisation, operational delivery, quality control and successful completion. This is a hands-on role that combines commercial awareness, project management and operational involvement. You will work closely with clients, operatives and management teams to ensure contracts are delivered safely, efficiently and to the highest standards while identifying opportunities for growth and continuous improvement.
Key Responsibilities
- Managing client enquiries from initial contact through to quotation and proposal stage.
- Conducting site surveys and contract reviews.
- Preparing quotations, costings and commercial proposals.
- Building and maintaining strong client relationships.
- Conducting contract review meetings and supporting service improvements.
- Identifying opportunities for contract growth and additional works.
- Managing contracts across commercial window cleaning and specialist cleaning service environments.
- Monitoring contract performance, quality standards and client satisfaction throughout project delivery.
- Supporting operational teams and helping to ensure projects are successfully delivered through to completion.
- Producing commercial reports, forecasts and performance information.
What We're Looking For In A Contracts Manager
- Experience managing contracts, projects or service delivery within a service-led industry.
- Strong project management and organisational skills.
- Excellent attention to detail.
- Commercial awareness combined with a practical, hands-on approach.
- Strong communication and relationship-building skills.
- Good IT and systems knowledge.
- Ability to manage multiple projects and priorities simultaneously.
- Full UK driving licence.
- Experience within commercial window cleaning, industrial cleaning, facilities management, property services, maintenance, support services or a similar sector would be advantageous.
Working Hours
Typically, the role will be a mixture of office and field based, visiting both existing and prospective clients. You will work Monday to Friday, typically starting at 8:00am with an early finish on Fridays. Flexibility is required to support operational teams and clients when needed. Very occasional weekend support may be required for key projects, contract mobilisations or business-critical activities.
To apply for this role as Contracts Manager at ART Cleaning, please upload an updated copy of your CV. We welcome applications from candidates with experience in commercial window cleaning, facilities management, cleaning, property services, maintenance, support services or other service-led industries who are looking to progress into a broader commercial and operational management role.
Contracts Manager in Birmingham employer: ART Cleaning Services Ltd
ART Cleaning is an exceptional employer that prioritises employee growth and development within a supportive and dynamic work culture. With competitive salaries, performance-related bonuses, and generous holiday allowances, we ensure our Contracts Managers are well-equipped and motivated to excel in their roles while enjoying a healthy work-life balance. Our commitment to career progression and a collaborative environment makes ART Cleaning a rewarding place to build your career in the cleaning services industry.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager in Birmingham
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Contracts Manager at ART Cleaning Services Ltd!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like ART Cleaning Services Ltd or be willing to refer you for that Contracts Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from ART Cleaning Services Ltd who’s on the lookout for their next Contracts Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Contracts Manager role at ART Cleaning Services Ltd!
We think you need these skills to ace Contracts Manager in Birmingham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at ART Cleaning Services Ltd. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at ART Cleaning Services Ltd
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at ART Cleaning Services Ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
