Retail Section Coordinator - Stockroom

We are looking for a Retail Section Coordinator - Stockroom to play an essential role in the heart of our Retail department. You will help to coordinate our team of passionate casual workers and ensure that all key operational retail areas have consistent coverage on a day-to-day basis. In this important role for our Retail department, you will monitor and review the team's activities to ensure the commercial and retail operational standards are being executed to the highest level, making sure we're delivering a fantastic customer experience day in day out.

Your day-to-day:

• Oversee stockroom deliveries - you'll be responsible for the taking in of deliveries pre-store opening and checking them in.
• Monitor stock movements - you will play a pivotal role in the management of stock movements, including transfers to other stores, management of returns, and the layout of external warehouse and internal stockrooms.
• Deliver great service - you'll ensure we're delivering the highest standards of in-store experience.
• Lead by example - you'll take on line management and coordination responsibility for our passionate casual and matchday workers to ensure the achievement of our KPIs and objectives.
• Inspire high performance levels - you will play an impactful part in keeping our casual workers engaged and motivated, and you'll ensure they are performing their role to an exceptional standard.
• Support the Retail team with in-store events - you'll work closely with the wider team on the delivery of kit and product launches, store events, matchdays, and retail kiosks.
• Uphold key requirements - you will take great pride in ensuring that we're adhering to compliance and regulatory requirements.

What we are looking for:

• Experience in retail - you come with a background of providing exceptional customer service in a fast-paced and busy in-store environment.
• Customer-first mindset - you're dedicated to ensuring that all customers receive an engaging and seamless experience.
• Inspiring coaching skills - you're well versed in directing retail teams to provide first-class customer service and to uphold store standards.
• Passion for visual merchandising - you know how to turn heads and intrigue our customers in a way that's authentic to our brand.
• Resourceful and proactive approach - you're able to coordinate a large team of retail staff and ensure all bases are covered.
• True team player - you're always happy to collaborate with a range of colleagues to provide excellent levels of support as and when required.

Why choose us:

• An exciting reward and recognition scheme.
• Generous holiday allowance which increases with your length of service.
• Great internal learning and development programmes.
• A flexible hybrid working model.
• Priority access to apply for match tickets.
• A competitive health and wellbeing benefits package.
• A leading Employee Assistance Programme.
• Great discounts with some of our Partners.

Arsenal for Everyone: Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.

Disability Confident Leader: We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

Our Commitment to Safeguarding: We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.

Application Closing Date: Sunday 16th March 2025. Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later. Good luck!