Casual Merchandising Admin Assistant Commercial · Highbury House · in London

Casual Merchandising Admin Assistant Commercial · Highbury House · in London

London Part-Time 20000 - 25000 £ / year (est.) No working from home possible
Arsenal

At a Glance

  • Tasks: Support product ranges and ensure stock availability for retail and e-commerce.
  • Company: Join a dynamic retail team at Highbury House, part of the Arsenal family.
  • Benefits: Flexible hours, hands-on experience, and opportunities for career growth.
  • Other info: Inclusive workplace committed to diversity and supporting applicants with disabilities.
  • Why this job: Be part of a fast-paced environment and make a real impact on customer experiences.
  • Qualifications: Passion for retail, strong analytical skills, and great communication abilities.

The predicted salary is between 20000 - 25000 £ per year.

We’re looking for a Merchandising Admin Assistant to join our Retail team on a casual basis to support the delivery of our product ranges across stores and e-commerce. You’ll play a key role in ensuring the right products are available at the right time, helping us create exceptional experiences for our supporters.

This is a fast‑paced and varied role where you’ll collaborate closely with our Buying & Merchandising, Warehouse and Retail teams. You’ll assist with reporting, stock coordination and day‑to‑day merchandising operations, all while building your commercial awareness and developing your career in retail merchandising.

Your day-to-day:

  • Support our product lifecycle ‑ you’ll collaborate with the Merchandising team to raise, intake and phase product ranges throughout the year.
  • Maximise stock availability ‑ you will coordinate store replenishment and cross‑channel stock movements to help drive sales across retail and e‑commerce.
  • Keep our teams informed ‑ you’ll update and communicate changes to delivery schedules, ensuring colleagues are always aligned.
  • Drive reporting insights ‑ you will maintain and analyse reports, providing clear and actionable updates to the wider Retail team.
  • Enhance our commercial performance ‑ you’ll proactively identify stock gaps and opportunities to optimise trading and replenishment decisions.
  • Support promotional activity ‑ you will action price changes during promotional and markdown periods with accuracy and attention to detail.
  • Collaborate across teams ‑ you’ll work closely with our Buying & Merchandising team, Licensing team and third‑party suppliers, providing hands‑on support in a fast‑paced environment.

What we are looking for:

  • A passion for product and retail ‑ you’re excited by consumer trends and take pride in delivering great product experiences.
  • Experience in a fast‑paced environment ‑ you thrive when working at pace, managing multiple priorities with agility and resilience.
  • Advanced analytical skills ‑ you’re confident using Excel to interpret data, track performance and identify commercial opportunities.
  • Excellent attention to detail ‑ you have an outstanding attention to detail, ensuring accuracy across reporting and operations.
  • A proactive and solutions‑focused mindset ‑ you’re quick to identify challenges and take initiative to resolve them effectively.
  • Great communication skills ‑ you build trusted relationships with colleagues and confidently share updates and insights.
  • Adaptability and flexibility ‑ you respond positively to change and are comfortable working in a dynamic, evolving environment.
  • A collaborative team approach ‑ you’re a supportive and respectful team player who enjoys contributing to shared success.

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long‑term health conditions. If you need disability‑related adjustments to the recruitment process, please indicate this in your application.

Application Closing Date – Friday 3rd July 2026. Please note: we reserve the right to close the position early if application volumes are high. We encourage you to submit your application sooner rather than later.

Casual Merchandising Admin Assistant Commercial · Highbury House · in London employer: Arsenal

At Highbury House, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Casual Merchandising Admin Assistant, you'll not only gain invaluable experience in retail merchandising but also benefit from our commitment to employee growth and development, all while working in a vibrant environment that values collaboration and innovation. Join us in creating memorable experiences for our supporters and be part of a team that champions diversity and inclusion.

Arsenal

Contact Details:

Arsenal Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Casual Merchandising Admin Assistant Commercial · Highbury House · in London

Get to Know Your Local Scene

Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!

Show Off Your Personality

Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!

Utilise College or University Resources

If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!

Check Out Seasonal Opportunities

Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Arsenal, may even transition seasonal workers into permanent positions if you impress them!

We think you need these skills to ace Casual Merchandising Admin Assistant Commercial · Highbury House · in London

Merchandising
Stock Coordination
Reporting and Analysis
Excel
Attention to Detail
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Arsenal that you're all about creating great shopping experiences.

Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!

Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Arsenal will appreciate a straightforward CV that’s easy to skim through.

Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Arsenal and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!

How to prepare for a job interview at Arsenal

Mastering Brand Knowledge

As we're heading into a part-time retail role at Arsenal, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.

Excellent Customer Scenarios

Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!

Tailoring Your Availability

Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.

Show Off Your Team Spirit

Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Arsenal!