Brand and Experience Manager in London

We are looking for a Brand and Experience Manager to play a critical role supporting in the delivery of our brand expressions, deepening our connection with supporters and delivering commercial impact for our club. In this exciting role, you'll build and enhance your understanding of how our supporters experience our brand, and seek to engage them through storytelling and physical and digital experiences.

Working closely with our Senior Brand Marketing Manager, you'll collaborate with cross functional teams and agencies in the delivery of brand marketing campaigns, high impact club moments and supporter‑first experiences; elevating how we connect with our supporters both inside and beyond our stadium.

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success. Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Our Commitment to Safeguarding

We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.

Your day-to-day

• Deliver best‑in‑class brand campaigns – you'll be entrusted with the delivery of key club brand moments through world‑class, fully integrated marketing campaigns; leaning into impactful storytelling to nurture supporter connection, and cultivating digital and in‑person experiences that engage supporters all around the world.
• Support commercial campaign integration – you will partner with the Commercial Marketing team to add a brand voice to campaign development and delivery.
• Champion our supporters – you'll relish the opportunity to handle on‑the‑ground delivery of supporter collaboration projects and experiences that bring supporters closer to our club both locally and globally.
• Collaborate with wider colleagues and external partners – you will work closely with the Brand Marketing team and have crucial input across a range of projects, and you'll collaborate with external agencies and internal Supporter Experience teams to deliver brand‑led, supporter‑first campaigns and experiences.
• Act as a brand guardian – you'll proudly act as an ambassador of our brand and oversee the delivery of consistent brand assets across all supporter touchpoints.

What we are looking for

• Experience in brand management – you come with extensive experience in brand management for a global brand, sports or cultural organisation with extensive integrated campaign delivery, that also includes physical events/activations.
• Passion for your craft – you're a passionate, creative and curious brand marketeer, with a proven track record in delivering world‑class campaigns and physical experiences.
• Exceptional team player – you thrive when you're building winning relationships with a diverse range of colleagues and working collaboratively with cross functional teams.
• Excellent communicator – you can communicate effectively with a broad range of colleagues across all levels, tailoring your tone and style as required.
• Organised and adaptable approach – you're confident managing projects end‑to‑end and you've got a can‑do attitude, with a capacity to manage multiple projects with numerous stakeholders, at pace.
• Forward‑thinking mindset – you're a go‑getter, always thinking about opportunities for us to innovate and break the mould, in a way that aligns with our brand and values; and you have a desire and drive to move our club forward.

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

• An exciting reward and recognition scheme.
• Generous holiday allowance which increases with your length of service.
• Great internal learning and development programmes.
• A flexible hybrid working model.
• Priority access to apply for match tickets.
• A competitive health and wellbeing benefits package.
• A leading Employee Assistance Programme.
• Great discounts with some of our Partners.
• An opportunity to play a vital role in delivering our ED&J strategy by joining one of our Employee Networks.

Discover why ‘Our Gunners’ are proud to be part of our team.

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long‑term health conditions. If you need disability‑related adjustments to the recruitment process, please indicate this in your application. If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme – please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.

Application Closing Date

Friday 12th June 2026