Front of House Assistant in St Albans

We are looking for a Front of House Assistant to join our Catering team at our Sobha Realty Training Centre. We are looking for someone with a passion for food, who has a positive attitude and thrives in a team environment. You will be responsible for providing friendly and efficient front-of-house service and ensuring smooth service and upholding high standards of hygiene and professionalism at all times. Please note: this role will involve working flexible hours, including weekday evenings and weekends.

Your day-to-day responsibilities will include:

• Delivering excellent customer service – serving food and drink while providing excellent customer service to staff, players and visitors.
• Leading by example – communicating clearly and professionally with all customers, upholding club policies at all times, especially health and safety, food hygiene and safety procedures, and safeguarding.
• Supporting on stock management – assisting the team in restocking front-of-house areas and ensuring cleanliness throughout service.
• Maintaining safety and compliance – ensuring the safety of others is considered and confidentiality is maintained at all times when work is being undertaken, ensuring compliance with nutrition and sanitation regulations and all industry hygiene and safety standards.
• Supporting the Front-of-House and catering team – showing flexibility and a positive, can-do attitude throughout to help out in other areas where required.

What we are looking for:

• Proven experience in a similar catering environment – experience in a customer-facing or food service role.
• Communication skills – a confident, clear communicator with a positive team-player attitude.
• Adaptable and organised mindset – thriving under pressure and able to effectively adapt to change and prioritise workloads accordingly.
• Flexibility – availability to work weekdays and/or weekends, early mornings and bank holidays.
• Trusted ambassador for our club – recognising your responsibility as a representative of our club and maintaining exceptional standards of professional behaviour towards colleagues, players and the wider public.
• Proud team player – displaying the integrity and discretion needed to be a trusted team player.

Why choose us:

• An exciting reward and recognition scheme.
• Generous holiday allowance which increases with your length of service.
• Great internal learning and development programmes.
• A flexible hybrid working model.
• Priority access to apply for match tickets.
• A leading Employee Assistance Programme.
• A competitive health and wellbeing benefits package.
• Great discounts with some of our Partners.

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in the application.

Our Commitment to Safeguarding: We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment.

Application Closing Date – Monday 5th January 2026. Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.