Arsenal Football Club is seeking a Seasonal Casual Customer Service Executive to join our Retail team and support Arsenal Direct customers. You will handle email queries, resolve issues such as order tracking and refunds, and collaborate with call centre, warehouse teams and couriers to provide seamless service.
This role offers on-site training at Highbury House with flexible remote options thereafter, and requires a customer-first mindset, strong communication, and the ability to work
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Seasonal Customer Experience Executive (Casual) - Remote employer: Arsenal Football Club
Arsenal is not just a football club; it's a vibrant community that values trust, belonging, and personal growth. As an Ecommerce Trading Manager, you'll thrive in a dynamic environment that champions collaboration and innovation, with access to generous benefits, professional development opportunities, and a commitment to diversity and inclusion. Join us in delivering exceptional online experiences for our supporters while enjoying a flexible working model and a culture that celebrates every team member's contribution.
