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- Tasks: Lead a team to optimise the ecommerce store and enhance supporter experience.
- Company: Renowned football club in London with a strong brand presence.
- Benefits: Flexible hybrid working model and competitive benefits package.
- Why this job: Make a real impact on revenue growth while enhancing customer experiences.
- Qualifications: Extensive ecommerce experience and exceptional leadership skills.
- Other info: Join a dynamic team in a passionate environment.
The predicted salary is between 43200 - 72000 £ per year.
A renowned football club based in London is seeking a Senior Ecommerce Customer Experience Manager to lead a high-performing team. In this pivotal role, you’ll own the optimisation and CRO strategy for the ecommerce store, ensuring an excellent supporter experience while driving revenue growth.
The ideal candidate will possess:
- Extensive ecommerce experience
- Exceptional people leadership skills
- A strong understanding of customer journey optimisation
This position offers a flexible hybrid working model and a competitive benefits package.
Senior Ecommerce CRO Lead — Data-Driven UX & Revenue Growth in London employer: Arsenal Football Club
Contact Detail:
Arsenal Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Ecommerce CRO Lead — Data-Driven UX & Revenue Growth in London
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce and UX space, especially those connected to the football club. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your successes in CRO and customer journey optimisation. We want to see how you've driven revenue growth in past roles—make it visual and engaging!
✨Tip Number 3
Be ready for the interview! Research the club’s ecommerce strategies and think about how you can contribute. We love candidates who come prepared with ideas on enhancing the supporter experience and boosting sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can lead and inspire teams in the ecommerce space.
We think you need these skills to ace Senior Ecommerce CRO Lead — Data-Driven UX & Revenue Growth in London
Some tips for your application 🫡
Show Your Passion for Ecommerce: When writing your application, let your enthusiasm for ecommerce shine through. We want to see how your experience aligns with our mission to enhance the supporter experience and drive revenue growth.
Highlight Your Leadership Skills: As a Senior Ecommerce CRO Lead, you'll be leading a team. Make sure to showcase your exceptional people leadership skills in your application. Share examples of how you've successfully managed teams and driven results.
Focus on Customer Journey Optimisation: We’re looking for someone with a strong understanding of customer journey optimisation. In your application, discuss your strategies and successes in enhancing customer experiences and driving conversions.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at Arsenal Football Club
✨Know Your Ecommerce Stuff
Make sure you brush up on the latest trends in ecommerce and conversion rate optimisation (CRO). Be ready to discuss specific strategies you've implemented in the past that have led to revenue growth. This shows your expertise and passion for the field.
✨Showcase Your Leadership Skills
As a Senior Ecommerce CRO Lead, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've motivated and developed your team members in previous roles. Highlight any successful projects where your leadership made a difference.
✨Understand the Customer Journey
Dive deep into the customer journey optimisation aspect of the role. Be prepared to discuss how you've improved user experience in past positions. Bring data or case studies to back up your claims, as this will show your analytical skills and data-driven approach.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the club's current ecommerce strategies and future goals. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and career aspirations.
