Academy Operations Coordinator - AWFC in London

We are looking for an Academy Operations Coordinator to play a central role in supporting the smooth and effective running of our Women’s Academy, ensuring high-quality operational delivery across all academy programmes and age groups. Through this work, you will help foster an environment that consistently reflects high-performance standards and values.

In this pivotal role, you will lead the operational execution and ongoing review of our Women’s Development Centres. Working closely with key stakeholders, you will help expand access to the talent pathway, enhance diversity, and support the identification of future players who reflect the breadth of the communities we serve.

Your day-to-day:

• Lead Talent ID & Development Centre operations - oversee the set-up, delivery and review of our Women’s Talent ID, Development and ETC programmes, ensuring inclusive, high-quality experiences.
• Coordinate day-to-day centre delivery - manage scheduling, logistics, facility bookings and programme delivery across AWFC centres and our Women’s Academy.
• Own player and parent communication - deliver clear, timely communication around schedules, expectations and operational processes.
• Develop operational frameworks and documentation - create and maintain processes, guidance and resources for staff, coaches and scouts.
• Oversee data, reporting and insights - manage attendance tracking, databases and performance information to support reviews and decision making.
• Build facilities and partnerships - identify and manage facilities and partners across North London and wider regions, acting as the main point of contact for Diversity Centre operations.
• Enable cross-functional delivery - collaborate closely with coaching, medical, athletic development and education teams to ensure seamless programme coordination.
• Support planning, events and budgets - assist with fixtures, tournaments and academy events, provide operational reporting, and support budget management for Women’s Academy and centre delivery.

What we are looking for:

• Proven operational experience in sport or education - hands-on experience working within a sporting, youth development or educational environment, with confidence managing operational demands.
• Highly organised and communicative - able to balance multiple tasks and stakeholders, communicating clearly and effectively in a fast-paced setting.
• Champion for equality, diversity and inclusion - demonstrate commitment to inclusive pathways and positive experiences for girls and young women from a diverse range of backgrounds.
• Promote safeguarding and health and safety - assist in creating and supporting safe environments for our participants to engage in and take action to share any concerns for them.
• Confident problem solver - thrive in high-performance environments, approaching challenges with initiative, adaptability and sound judgement.
• Flexible and professional - comfortable working evenings and weekends when required and consistently uphold the highest standards of professionalism in line with our values.
• Interest or experience within women’s football pathways - insight into women’s football, academy systems or talent ID environments, ideally supported by knowledge of FA Women’s Talent Pathway regulations and WSL Academy standards.
• Credible expertise - hold up to date certificates in FA Safeguarding Children and Emergency First Aid and stay consistently up to date with training and opportunities to grow in your role.

Position of Trust: As someone in a position of trust involving regular, direct contact with children or vulnerable adults, you will be expected to uphold high standards of conduct to prevent abuse, including sexual, physical, or emotional harm. This role requires you to keep updated with both Club and FA Safeguarding training and education.

Why choose us:

• An exciting reward and recognition scheme.
• Generous holiday allowance which increases with your length of service.
• Great internal learning and development programmes.
• Priority access to apply for match tickets.
• A competitive health and wellbeing benefits package.
• A leading Employee Assistance Programme.
• Great discounts with some of our Partners.
• An opportunity to play a vital role in delivering our ED&I strategy by joining one of our Employee Networks.

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

Application Closing Date - Saturday 16th May 2026. Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

Good luck!