At a Glance
- Tasks: Support product ranges and ensure stock availability for an iconic football club.
- Company: Join a famous football club with a rich heritage and community focus.
- Benefits: Gain valuable experience in retail merchandising with a dynamic team.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be part of a winning team and enhance your career in a fast-paced environment.
- Qualifications: Passion for retail, analytical skills, and great communication abilities.
The predicted salary is between 20000 - 25000 £ per year.
We’re looking for a Merchandising Admin Assistant to join our Retail team on a casual basis to support the delivery of our product ranges across stores and e-commerce. You’ll play a key role in ensuring the right products are available at the right time, helping us create exceptional experiences for our supporters.
This is a fast-paced and varied role where you’ll collaborate closely with our Buying & Merchandising, Warehouse and Retail teams. You’ll assist with reporting, stock coordination and day-to-day merchandising operations, all while building your commercial awareness and developing your career in retail merchandising.
We are one of the most famous clubs in world football, with a rich heritage and history of success. Beyond that, we are passionate about our local community and have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).
Our Commitment to Safeguarding: We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.
Your day-to-day:
- Support our product lifecycle - you’ll collaborate with the Merchandising team to raise, intake and phase product ranges throughout the year.
- Maximise stock availability - you will coordinate store replenishment and cross-channel stock movements to help drive sales across retail and e-commerce.
- Keep our teams informed - you’ll update and communicate changes to delivery schedules, ensuring colleagues are always aligned.
- Drive reporting insights - you will maintain and analyse reports, providing clear and actionable updates to the wider Retail team.
- Enhance our commercial performance - you’ll proactively identify stock gaps and opportunities to optimise trading and replenishment decisions.
- Support promotional activity - you will action price changes during promotional and mark-down periods with accuracy and attention to detail.
- Collaborate across teams - you’ll work closely with our Buying & Merchandising team, Licensing team and third-party suppliers, providing hands-on support in a fast-paced environment.
What we are looking for:
- A passion for product and retail - you’re excited by consumer trends and take pride in delivering great product experiences.
- Experience in a fast-paced environment - you thrive when working at pace, managing multiple priorities with agility and resilience.
- Advanced analytical skills - you’re confident using Excel to interpret data, track performance and identify commercial opportunities.
- Excellent attention to detail - you have an outstanding attention to detail, ensuring accuracy across reporting and operations.
- A proactive and solutions-focused mindset - you’re quick to identify challenges and take initiative to resolve them effectively.
- Great communication skills - you build trusted relationships with colleagues and confidently share updates and insights.
- Adaptability and flexibility - you respond positively to change and are comfortable working in a dynamic, evolving environment.
- A collaborative team approach - you’re a supportive and respectful team player who enjoys contributing to shared success.
Arsenal for Everyone: Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.
Disability Confident Leader: We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.
If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.
Application Closing Date - Friday 3rd July 2026. Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later. Updates on the status of your application will be sent via email, please routinely check your spam and junk folders, as occasionally emails sent via the Teamtailor platform will find themselves there. Good luck!
Casual Merchandising Admin Assistant employer: Arsenal Football Club
At Arsenal, we pride ourselves on being a leading employer in the world of football, offering a vibrant work culture that champions inclusivity and personal growth. As an Early Youth Development Phase Head Coach, you will not only have the opportunity to shape the future of young talent but also benefit from generous holiday allowances, comprehensive health and wellbeing packages, and continuous professional development programmes. Join us in our mission to foster a winning team and community, where every employee feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Merchandising Admin Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Arsenal Football Club, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Arsenal Football Club!
We think you need these skills to ace Casual Merchandising Admin Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Arsenal Football Club, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Arsenal Football Club and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Arsenal Football Club that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Arsenal Football Club
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!