Academy Operations Coordinator - AWFC

The Role

We are looking for an Academy Operations Coordinator to play a central role in supporting the smooth and effective running of the Women’s Academy. You will ensure high‑quality operational delivery across all academy programmes and age groups, foster an environment that consistently reflects high‑performance standards and values, and support our Women’s Development Centres.

Responsibilities

• Lead Talent ID and Development Centre operations – oversee the set‑up, delivery and review of our Women’s Talent ID, Development and ETC programmes, ensuring inclusive, high‑quality experiences.
• Coordinate day‑to‑day centre delivery – manage scheduling, logistics, facility bookings and programme delivery across AWFC centres and the Women’s Academy.
• Own player and parent communication – deliver clear, timely communication around schedules, expectations and operational processes.
• Develop operational frameworks and documentation – create and maintain processes, guidance and resources for staff, coaches and scouts.
• Oversee data, reporting and insights – manage attendance tracking, databases and performance information to support reviews and decision making.
• Build facilities and partnerships – identify and manage facilities and partners across North London and wider regions, and act as the main point of contact for Diversity Centre operations.
• Enable cross‑functional delivery – collaborate closely with coaching, medical, athletic development and education teams to ensure seamless programme coordination.
• Support planning, events and budgets – assist with fixtures, tournaments and academy events, provide operational reporting and support budget management for Women’s Academy and centre delivery.

Qualifications

• Proven operational experience in sport or education – hands‑on experience working within a sporting, youth development or educational environment, with confidence managing operational demands.
• Highly organised and communicative – balance multiple tasks and stakeholders, communicating clearly and effectively in a fast‑paced setting.
• Champion for equality, diversity and inclusion – commitment to inclusive pathways and positive experiences for girls and young women from diverse backgrounds.
• Advocate for safeguarding and health and safety – create and support safe environments and share concerns for participants.
• Confident problem solver – thrive in high‑performance environments, approach challenges with initiative, adaptability and sound judgement.
• Flexible and professional – comfortable working evenings and weekends when required and consistently uphold high standards of professionalism.
• Interest or experience within women’s football pathways – insight into women’s football, academy systems or talent ID environments, ideally with knowledge of FA Women’s Talent Pathway regulations and WSL Academy standards.
• Credible expertise – up‑to‑date certificates in FA Safeguarding Children and Emergency First Aid, and stay consistently updated with training and opportunities to grow in your role.

Position of Trust

As a position of trust role involving regular, direct contact with children or vulnerable adults, you are expected to uphold high standards of conduct to prevent abuse, including sexual, physical, or emotional harm. This role requires keeping updated with both Club and FA Safeguarding training and education.

Benefits

• An exciting reward and recognition scheme.
• Generous holiday allowance that increases with length of service.
• Great internal learning and development programmes.
• Priority access to apply for match tickets.
• A competitive health and wellbeing benefits package.
• A leading Employee Assistance Programme.
• Great discounts with selected partners.
• An opportunity to play a vital role in delivering our ED&I strategy through one of our Employee Networks.

Disability Confident Leader

We are a Disability Confident Leader and actively welcome and encourage applications from people with disabilities and long‑term health conditions. If you need disability‑related adjustments to the recruitment process or may be eligible for the Disability Confident Scheme, please indicate this in your application.

Application Closing Date Saturday 16th May 2026 (early closure possible depending on application volume).

Arsenal for Everyone

We are committed to promoting and embracing equality, diversity and inclusion so that everyone connected to the club feels they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.