At a Glance
- Tasks: Analyse customer needs and manage project plans for successful IT delivery.
- Company: Join a dynamic team at a leading tech company in Wigan.
- Benefits: Enjoy hybrid working, generous leave, and comprehensive health coverage.
- Other info: Great career growth opportunities and fun team incentives await you!
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and experience in system administration required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role: IT Delivery Analyst – Wigan (Hybrid) – Offers competitive salary plus great benefits. Work 50% from home and 50% from Wigan office. You’ll be empowered to make a real impact.
Responsibilities:
- Scope and analyse customer needs to define clear requirements for BAU changes and projects.
- Coordinate internal and external resources and manage project plans to ensure successful execution.
- Track milestones, budgets, and timelines, managing scope changes through the agreed change control process.
- Own changes through to implementation, including patch and release management.
- Facilitate workshops and updates across all levels of the business, including exec-level stakeholders.
- Ensure all changes follow governance processes and expand issues to the Technical Delivery Manager or business sponsor as needed.
- Liaise with technology partners and support services to ensure smooth delivery and resolution.
- Perform configuration activities and provide technical user support directly or via external support.
- Develop and maintain system documentation, configuration records, and user self-service materials.
- Define and maintain system/application roadmaps in collaboration with the Enterprise Architect.
- Ensure effective system monitoring, license management, and data governance.
- Maintain information security controls and compliance.
- Manage workload, priorities, and personal development through the company’s performance process.
Qualifications:
- Comfortable working under pressure in a fast-paced, changing environment.
- Flexible and able to meet tight deadlines while adapting to evolving business needs.
- Strong communicator with the ability to influence and engage stakeholders at all levels.
- Practical and solutions-focused, with a common-sense approach to problem-solving.
- Technically capable and process-oriented, with a high level of numerical accuracy and attention to detail.
- Collaborative team player who’s equally confident working independently.
- Skilled in capturing requirements and delivering system change.
- Experienced in administering systems/applications and applying change and continuous improvement methodologies.
- Strong facilitation skills, with a grasp of logistics and 24/7 operations.
- Knowledge of business processes and working practices, with a focus on governance and compliance.
- Able to develop and maintain system documentation and user support materials.
- Holds a full UK driving licence.
Benefits:
- Hybrid Working – Enjoy the flexibility of working from home and the office.
- Generous Annual Leave – 34 days (including bank holidays), increasing with service.
- Holiday Buy Scheme – Purchase up to 5 extra days off.
- Pension Plan – Plus company contributions.
- Private Medical Insurance – Comprehensive cover through AXA.
- Life Insurance – 2× your basic salary, from day one.
- MediCash – Cashback on everyday healthcare expenses.
- 24/7 Wellbeing Support – Free, confidential Employee Assistance Programme.
- Career Growth – Technical training and leadership development academies.
- Staff Discount – 25% off fashion and home at Very.co.uk, plus 15% off furniture, tech, and more.
- Gym Discounts – Save up to 25% at 3,700+ gyms and fitness centres.
- Cycle to Work Scheme – Great savings through Evans Cycles.
- Long Service Awards – Celebrating your milestones with meaningful rewards.
- Recognition Programmes – Monthly awards with vouchers and Hall of Fame shoutouts.
- Team Incentives – Fun competitions, seasonal rewards, and surprise gifts.
- Retail Discounts – Big savings at top supermarkets, fashion, and tech retailers.
Contact:
For a private chat, reach out to danny.colbert@arrowxl.co.uk.
Equal Opportunity Employer: We’re proud to be an equal opportunity employer. We’re committed to creating an inclusive workplace where everyone can thrive, regardless of background. If you need adjustments during the interview process, let us know and we’ll provide necessary support.
IT Delivery Analyst - Wigan employer: ArrowXL
As an IT Delivery Analyst at our Wigan location, you'll enjoy a hybrid working model that promotes work-life balance while being part of a dynamic team dedicated to making a real impact. With generous annual leave, comprehensive health benefits, and robust career growth opportunities, we foster a supportive and inclusive work culture where your contributions are recognised and celebrated. Join us for a rewarding career that not only values your skills but also invests in your personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land IT Delivery Analyst - Wigan
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT delivery. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you made an impact, especially those that align with the role of an IT Delivery Analyst.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Delivery Analyst - Wigan
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Delivery Analyst role. Highlight your experience in managing projects, liaising with stakeholders, and any technical skills that are relevant to the job.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed changes or delivered projects in the past, and don’t forget to show your enthusiasm for working with us at StudySmarter!
Showcase Your Communication Skills:As a strong communicator, it’s essential to demonstrate your ability to engage with various stakeholders. Use clear and concise language in your application, and consider including examples of how you've influenced decisions or facilitated workshops.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at ArrowXL
✨Know Your Stuff
Before the interview, make sure you understand the role of an IT Delivery Analyst inside and out. Familiarise yourself with the responsibilities listed in the job description, especially around project management, stakeholder engagement, and system documentation. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a strong communicator, you'll need to demonstrate your ability to engage with stakeholders at all levels. Prepare examples from your past experiences where you've successfully facilitated workshops or managed communications during a project. This will highlight your capability to influence and collaborate effectively.
✨Be Solutions-Focused
During the interview, be ready to discuss how you approach problem-solving. Share specific instances where you've tackled challenges in a fast-paced environment. Emphasising your practical and solutions-focused mindset will resonate well with the interviewers, especially since they value a common-sense approach.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the company's governance processes or how they manage change control. This not only shows your interest but also gives you insight into their operations, helping you assess if it's the right fit for you.
