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- Tasks: Join our team to handle returns of large items like fridges and sofas.
- Company: ArrowXL is the UK's leading two-person home delivery service, dedicated to excellent customer experiences.
- Benefits: Enjoy 31 days annual leave, a pension plan, life insurance, and discounts on gym memberships and retail.
- Why this job: Be part of a supportive team in a fast-paced environment with opportunities for growth and recognition.
- Qualifications: Experience in a busy warehouse and basic computer skills are essential; training provided.
- Other info: Night shifts from 14:00 to 22:00 with overtime available during peak times.
Warehouse Returns Operative (PM Shift) – Wigan
Job Introduction
- Basic hourly rate of£12.21(plus a 10% shift allowance for working the PM shift)
- Shift hours are 14:00 to 22:00
- Overtime and extra shifts are available at peak trading times
In addition to a competitive salary, you’ll receive many excellent additional benefits including:
- Annual Leave –31 days entitlement (including statutory bank holidays) which increases with service
- Enhanced Pension Plan options – Company enhanced contributions of up to a 6% match
- Life Insurance – Company funded 2x basic salary life cover from day one
- Employee Assistance Programme – Free 24/7 confidential wellbeing support
- Progression and Development Opportunities –Department specific technical training and Internal Management Development Academies
- Staff Discount atwww.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)
- Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios
- Cycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts
- Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme
- Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition
- CEO Award of the month– Winners receive £100 voucher, certificate and Hall of fame recognition
- Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts
- Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings
Job Introduction
ArrowXL are the UK’s leading provider of two-person home delivery who strive to make the world of delivery a better place, by building a business that supports the way we live today.Most of our work is taking responsibility for storing and delivering large, heavy, bulky items – the kind of work that typically needs two people to handle. Quite often these items need installing, which we do too.
ArrowXL is now recruiting for aWarehouse Operative join our busy Returns department inWiganon the PM Shift.
Whilst you may not come face to face with our Customers, you will be one of the unsung heroes that work behind the scenes ensuring our delivery crews are loaded up ready to deliver the ArrowXL promise.Interested in the opportunity of joining the UK’s largest multi-user, two-person, home delivery and warehouse specialist?
Main Responsibilities
We specialise in delivering the big and bulky stuff, so the items you can expect to work with will include fridges, TV’s and sofas!Our returns departments are busy environments, but you will have a team of fabulous colleagues around supporting you every day!
Your role will include:
- Unloading Vehicles (ensuring all goods received are as they should be)
- Taking responsibility for returns and the returns area
- Processing returned goods using HHT (scanning goods back into warehouse)
- Separation of goods into correct cages
- Processing damaged goods
- Processing of Returned WEE Recycling product
- Control of recycling station
- Taking responsibility for your colleagues and your own Health and Safety
- Understanding and following all policies and processes following SSOW (safe systems of work)
- Communicating with other departments within the depot
The Ideal Candidate
With the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:
- Experience of working within a busy warehouse operation
- Computer literate as you will need to use our warehouse management systems (system specific training will be provided)
- Able to work under pressure and prioritise activity
- Self-starter who is always looking for ways to improve the way we do things
Salary £12.21 per hour plus 10% PM Shift Allowance
Frequency Hourly
Job Reference 1120
Contract Type Permanent
Closing Date 30 July, 2025
Job Category Warehouse Operations
Business Unit Warehouse Operations
Location Walthew House Lane, Martland Park, United Kingdom
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Warehouse Returns Operative (PM Shift) - Wigan employer: ArrowXL
Contact Detail:
ArrowXL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Returns Operative (PM Shift) - Wigan
✨Tip Number 1
Familiarise yourself with warehouse operations and logistics. Understanding the flow of goods and the importance of returns processing will give you an edge during interviews.
✨Tip Number 2
Highlight any experience you have with warehouse management systems or similar technology. Being computer literate is essential, so be ready to discuss your familiarity with these tools.
✨Tip Number 3
Demonstrate your ability to work under pressure by preparing examples from past experiences. Show how you prioritised tasks in a busy environment to meet deadlines.
✨Tip Number 4
Emphasise your commitment to health and safety practices. Be prepared to discuss how you ensure safety in the workplace, as this is crucial in a warehouse setting.
We think you need these skills to ace Warehouse Returns Operative (PM Shift) - Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse operations. Emphasise any previous roles where you handled returns, managed inventory, or worked under pressure.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Warehouse Returns Operative position. Mention specific skills that align with the job description, such as your ability to work in busy environments and your computer literacy.
Highlight Health and Safety Awareness: Since the role involves health and safety responsibilities, include any relevant training or experience you have in this area. This shows you understand the importance of safety in a warehouse setting.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ArrowXL
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Warehouse Returns Operative. Familiarise yourself with tasks like unloading vehicles, processing returns, and maintaining health and safety standards. This will help you answer questions confidently and show your genuine interest in the position.
✨Highlight Relevant Experience
Prepare to discuss your previous experience in warehouse operations. Be ready to share specific examples of how you've handled busy environments, used warehouse management systems, or improved processes. This will demonstrate your capability and fit for the role.
✨Show Your Team Spirit
Since you'll be working closely with colleagues, emphasise your ability to work as part of a team. Share examples of how you've collaborated with others in past roles, especially in high-pressure situations. This will highlight your interpersonal skills and adaptability.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or the specifics of the returns process. This shows that you're not only interested in the job but also in how you can grow within the company.
